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Outlook is Getting Annoying

tagltd
tagltd asked
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Medium Priority
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Last Modified: 2012-05-07
Greets,
We are presently running MS Outlook 2003 SP3 on SBS 2003 SP2. On several of the work stations, users have constantly complained of Outlook running slow or making the station "freeze. I have made sure that Auto-Archive runs every 2 weeks automatically and none of the accounts are over 1 GB. The "inbox" usually holds no more then 300-400 messages and I encourage users to move mail into other folders to trim the Inbox size.
1) Is there any tips or utilities for getting a smoother, faster Outlook experience.?
2) Is there a decent alternative that does most of the functions that Outlook does for a small business?
Thanks
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Author of the Year 2010
Top Expert 2010

Commented:
There are a number of things that could slow outlook down.

Are you running cache mode on?
Are users connecting to a lot of PST's when they open outlook?
Are you experiencing any other network performance issues that could point to a DNS problem?
Try if telling Outlook NOT to use Word as an e-mail editor helps (Tools/Options/Mail format tab, uncheck box or boxes)

Author

Commented:
Hi
Here are some answers so far:
Cache mode is on as this is good for us
User only has 1 pst
No other networking issues, only freezing of Outlook

Regards for now,
DR
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Author of the Year 2010
Top Expert 2010

Commented:
Try the word option mentioned above you could also try from the help menu detect and repair.

You may also want to consider running OUTLOOK /CLEANPROFILE to seevif it's an outlook profile issue.

Author

Commented:
Hi
Ran the "clean profile"...no issues were listed
Ran the"Help-Detect and Repair"... no issues were shown
Unchecked MS Word as editor
Deleted 2/3 of the "Sent Items".
Inbox now has 145 items listed

I will give it a few hours and follow up later with comments after we run it as is.
Thanks
DR
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Top Expert 2010

Commented:
Neither will show any issues they will just repair them.
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Commented:
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Author

Commented:
Thank you for the help. I used ALL of the tools, utilities and ideas togther for a faster smoother experience with Outlook. In conclusion, it is always a good idea to kepp a bare minimum of emails sitting in the Inbox, Archive often and clean-up as needed.
DR
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