Solved

Printer problems

Posted on 2009-07-04
6
290 Views
Last Modified: 2013-12-15
I am using Vista with an HP Deskjet F380 All-in-One Printer. The Printer works fine with all functions but will not print properly from the internet. I get a text garbled page in the print preview window and no images. I have updated the drivers, uninstalled the software - strange as it was perfectly OK until about a month ago -  would really appreciate some help with this.
0
Comment
Question by:bledington
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 3
  • 2
6 Comments
 
LVL 9

Expert Comment

by:mgonullu
ID: 24779029
Did you checked with all Internet browsers?
0
 

Author Comment

by:bledington
ID: 24779064
What should I be checking for in Internet Browser?
0
 
LVL 9

Accepted Solution

by:
mgonullu earned 500 total points
ID: 24779098
I mean did you tried with both Firefox and Internet Explorer?
0
Technology Partners: We Want Your Opinion!

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

 

Author Comment

by:bledington
ID: 24779120
OK - thanks - I will give it a try.
0
 
LVL 92

Expert Comment

by:nobus
ID: 24779752
a system restor e can help you out too !
0
 

Author Comment

by:bledington
ID: 24808950
Thanks for all your help - I ebventually discovered that Acrobat Reader 9 is incompatible with HP Printers when printing off the internet. Now have installed Version 8 & all working well!
0

Featured Post

[Webinar] Learn How Hackers Steal Your Credentials

Do You Know How Hackers Steal Your Credentials? Join us and Skyport Systems to learn how hackers steal your credentials and why Active Directory must be secure to stop them. Thursday, July 13, 2017 10:00 A.M. PDT

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

When I recently replaced my image transfer kit on my office HP color laserjet 5550dn printer, I had a slight problem.  The left bracket that holds the transfer kit got stuck in the upright locked position instead of being at a 45 degree angle facing…
This article shows how to get a list of available printers for display in a drop-down list, and then to use the selected printer to print an Access report or a Word document filled with Access data, using different syntax as needed for working with …
In an interesting question (https://www.experts-exchange.com/questions/29008360/) here at Experts Exchange, a member asked how to split a single image into multiple images. The primary usage for this is to place many photographs on a flatbed scanner…
This video Micro Tutorial shows how to password-protect PDF files with free software. Many software products can do this, such as Adobe Acrobat (but not Adobe Reader), Nuance PaperPort, and Nuance Power PDF, but they are not free products. This vide…
Suggested Courses

635 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question