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Printer problems

Posted on 2009-07-04
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Last Modified: 2013-12-15
I am using Vista with an HP Deskjet F380 All-in-One Printer. The Printer works fine with all functions but will not print properly from the internet. I get a text garbled page in the print preview window and no images. I have updated the drivers, uninstalled the software - strange as it was perfectly OK until about a month ago -  would really appreciate some help with this.
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Question by:bledington
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6 Comments
 
LVL 9

Expert Comment

by:mgonullu
ID: 24779029
Did you checked with all Internet browsers?
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Author Comment

by:bledington
ID: 24779064
What should I be checking for in Internet Browser?
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LVL 9

Accepted Solution

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mgonullu earned 2000 total points
ID: 24779098
I mean did you tried with both Firefox and Internet Explorer?
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Author Comment

by:bledington
ID: 24779120
OK - thanks - I will give it a try.
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LVL 93

Expert Comment

by:nobus
ID: 24779752
a system restor e can help you out too !
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Author Comment

by:bledington
ID: 24808950
Thanks for all your help - I ebventually discovered that Acrobat Reader 9 is incompatible with HP Printers when printing off the internet. Now have installed Version 8 & all working well!
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