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Printer problems

Posted on 2009-07-04
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Last Modified: 2013-12-15
I am using Vista with an HP Deskjet F380 All-in-One Printer. The Printer works fine with all functions but will not print properly from the internet. I get a text garbled page in the print preview window and no images. I have updated the drivers, uninstalled the software - strange as it was perfectly OK until about a month ago -  would really appreciate some help with this.
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Question by:bledington
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by:mgonullu
ID: 24779029
Did you checked with all Internet browsers?
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by:bledington
ID: 24779064
What should I be checking for in Internet Browser?
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mgonullu earned 500 total points
ID: 24779098
I mean did you tried with both Firefox and Internet Explorer?
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by:bledington
ID: 24779120
OK - thanks - I will give it a try.
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by:nobus
ID: 24779752
a system restor e can help you out too !
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Author Comment

by:bledington
ID: 24808950
Thanks for all your help - I ebventually discovered that Acrobat Reader 9 is incompatible with HP Printers when printing off the internet. Now have installed Version 8 & all working well!
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Network Monitoring is essential to ensure that computer systems and network devices are running. Use PRTG to monitor LANs, servers, websites, applications and devices, bandwidth, virtual environments, remote systems, IoT, and many more. PRTG is easy to set up & use.

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