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I am trying to set up Cisco (ARC) Attendant Console Server for a UC520 64 user box. The Attendant Console Server software is 3.0.1.4. &nbsp;UC520 is running 7.0.3. &nbsp; I cannot get past the Connection Details screen, which requests the following:<br />
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IP Address (entered 10.1.1.1 - voice address router)<br />
IP Port: 443 (default)<br />
CUCM User ID (cisco)<br />
Password: (have entered the administrator password)<br />
<br />
I get the message &quot;Unable to connect to Call Manager. Please check the information provided and try again.&quot;<br />
<br />
I am able to ping 10.1.1.1 and receive a reply from the server on which I am setting up this software. &nbsp;I also use the username and password to log on to Cisco Configuration Assistant and Command Line Interface to carry out top-level changes.<br />
<br />
Any ideas...?
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I am trying to set up Cisco (ARC) Attendant Console Server for a UC520 64 user box. The Attendant Console Server software is 3.0.1.4.  UC520 is running 7.0.3.   I cannot get past the Connection Details screen, which requests the following:

IP Address (entered 10.1.1.1 - voice address router)
IP Port: 443 (default)
CUCM User ID (cisco)
Password: (have entered the administrator password)

I get the message "Unable to connect to Call Manager. Please check the information provided and try again."

I am able to ping 10.1.1.1 and receive a reply from the server on which I am setting up this software.  I also use the username and password to log on to Cisco Configuration Assistant and Command Line Interface to carry out top-level changes.

Any ideas...?

Problems setting up CISCO Unified Attendant Server

IP telephony (Internet Protocol telephony) is a general term for the technologies that use the Internet Protocol's packet-switched connections to exchange voice, fax, and other forms of information that have traditionally been carried over the dedicated circuit-switched connections of the public switched telephone network (PSTN). Using the Internet, calls travel as packets of data on shared lines, avoiding the tolls of the PSTN. The challenge in IP telephony is to deliver the voice, fax, or video packets in a dependable flow to the user.

IP Telephony

Voice over IP (VoIP) is a methodology and group of technologies for the delivery of voice communications and multimedia sessions over Internet Protocol (IP) networks, such as the Internet. Other terms commonly associated with VoIP are IP telephony, Internet telephony, broadband telephony, and broadband phone service. The term specifically refers to the provisioning of communications services (voice, fax, SMS, voice-messaging) over the public Internet, rather than via the public switched telephone network (PSTN).  Examples of the VoIP protocols are H.323, Media Gateway Control Protocol (MGCP), Session Initiation Protocol (SIP), H.248 (also known as Media Gateway Control (Megaco)), Real-time Transport Protocol (RTP), Real-time Transport Control Protocol (RTCP), Secure Real-time Transport Protocol (SRTP), Session Description Protocol (SDP), and Inter-Asterisk eXchange (IAX).