Problems setting up CISCO Unified Attendant Server

I am trying to set up Cisco (ARC) Attendant Console Server for a UC520 64 user box. The Attendant Console Server software is 3.0.1.4.  UC520 is running 7.0.3.   I cannot get past the Connection Details screen, which requests the following:

IP Address (entered 10.1.1.1 - voice address router)
IP Port: 443 (default)
CUCM User ID (cisco)
Password: (have entered the administrator password)

I get the message "Unable to connect to Call Manager. Please check the information provided and try again."

I am able to ping 10.1.1.1 and receive a reply from the server on which I am setting up this software.  I also use the username and password to log on to Cisco Configuration Assistant and Command Line Interface to carry out top-level changes.

Any ideas...?
hotline100Asked:
Who is Participating?
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

hotline100Author Commented:
I have found the answer!  The software was the incorrect version, as it has to be the Arc Express install not the Arc Enterprise, as this does not work with UC520.
0

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
IP Telephony

From novice to tech pro — start learning today.