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Constant poppups of spyware infection and to activate Antivirus Sytem Pro

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Last Modified: 2013-11-22
I changed my antivirus from McAfee to AVG about 2 weeks ago. Yesterday I started getting constant pop ups alerting me of spyware installed on my computer and to activate Antivirus System Pro.

I upgraded from AVG Free Trial version to payverions and scannned my computer but nothing was found.

Even after disconnecting my desktop from the internet I still get the popups alerting me of spyware infections. A browser keeps opening with a subscription screen to purchase Antivirus System Pro.

Upon googling Antivirus System Pro I found several links on how to remove this spyware from my computer. However, I'm not sure who to trust.

Does anyone know a trustyworthy method of removing this spyware?

Also, how complete is this removal process? Part of me just wants to reformat my  computer if that is the best and safest choice.

Thnx.
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If you do you use Combofix...make sure that you disable your firewall or any other antivirus you may be running...to not cause any conflicts...
ok do this, i done this with this infection a month ago and worked
step1
visit
http://www.411-spyware.com/remove-antivirus-system-pro#how-to-remove
and save them on your pc  to consult
step 2
restart your pc pressing f8 at start to enter safe mode
step 3
follow the instructions from
the page you saved
step 4
restart your pc in normal mode

Good luck
JohnBusiness Consultant (Owner)
Most Valuable Expert 2012
Expert of the Year 2018

Commented:
In addition to the above, you posted this in the Adobe Acrobat zone. Anything less than Adobe Reader 9.1 or Adobe Acrobat 9.1 or the very latest version of other Adobe products have serious security risks which led to a serious compromise on one client machine. If you are using Adobe, and the advice above does not solve your problem, then consider following your own instincts, reformat, reinstall, and then upgrade Adobe on the way by.
... Thinkpads_User
AntiVirus Pro is actually a rogue anti-virus application (its a malware). Use the tool MalwareBytes as suggested previously to remove it from your computer.

Here is some general information on it:
http://remove-malware.net/how-to-remove-antivirus-system-pro-rogue-anti-spyware/

Hope it helps.
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Top Expert 2007
Commented:
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Author

Commented:
Thank you everyone for your help.

I ran MalwareBytes, removed any items found, rebooted, and ran it again and it was clean.

Should I really run another program? Or is this really good enough.
If you really want to make sure it is a s clwean as possible, atleast run one ccycle os this:

1. Ccleaner from www.ccleaner,.com
2, Malwarebytes from malwarebytes.com
3. SuperAntiSpyware from www.superantispyware.com
4. Spybot from www.spybot.com
5. Online spyware and virus checker from www.trendmicro.com called HOUSECALL
Run an online scan with Kaspersky to find any other infections on your PC:

http://www.kaspersky.co.uk/virusscanner

If it finds nothing, then your computer should be ok to go.

Author

Commented:

Ok, so far I ran the following programs with the associated results:


1, Malwarebytes => Removed about 10 threats

2. Ccleaner => Clean

3. SuperAntiSpyware => Clean

4. Spybot => Clean

Last night I was able to connect to the Internet and planned on running HOUSECALL

However, today when I tried to launch FireFox I got a warning from AVG advising that Trojan horse 13.BWKR has been detected, it recommend to move it to the virus vault and warned that this action could cause system instability even crash.

I selected yes figuring what choice did I have and now I can not connect to the Internet. Nor can I even connect to my router.

I will be going on vacation and wont be checking this thread till at least Tuesday.

Thank you all for your continued assistance.
CERTIFIED EXPERT
Top Expert 2007

Commented:
Combofix which is one of the best tools already suggested you didn't run, we also need to see the log if it
s run to make sure that the log is clean.

Trying so many generic tools can sometimes worsen the problem, in some cases may render the pc unbootable as they delete bad files without removing their loading points.
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