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Deleted files reappear after roaming profile user logs off

Posted on 2009-07-05
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Last Modified: 2013-11-21
Am having an interesting problem with roaming profile users having their deleted files reappear after they log off. Seems like there is some cache thing happening on the sever that is restored as soon as they log off. Any ideas?
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Question by:Jaymaster2000
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8 Comments
 
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Expert Comment

by:LaserSpot
ID: 24782492
I've seen this happen when I setup a roaming profile for laptop users. Typically, they will take the laptop home and delete files from the desktop. When they logon to the server, the files are downloaded again to the desktop. Are they logging off without access to the roaming folder path?

The best solution is to make sure that users keep all data files in My Documents which is redirected to a folder on the server. Laptop users have this synced using Offline Files (or SyncToy). These are both more intelligent about syncing than the roaming profile feature.
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by:Glen Knight
ID: 24782512
The reason this happens is because when a user loggs on with a roaming profile the files are downloaded from the network. The user then uses the profile locally and when they logoff the files are "syncronised" which means the local copy of the roaming profile is copied back to the network version.

You need to ensure the files are removed from both the server and the locally caches copy of the profile.
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Author Comment

by:Jaymaster2000
ID: 24782832
At the moment i have setup a test user and am logging onto the new profile whilst watching their folder contents on the server. I can create files and folders and they will appear. I can delete the files and folders that i have created and they will dissapear from the users desktop and their folder on the server, however after i log the user out the files reappear back in the folder and are back on the desktop when i log the user back in.
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by:Glen Knight
ID: 24782974
Please see my previous post
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Jaymaster2000 earned 0 total points
ID: 24783023
That isn't the cause of the problem. It is syncronizing with the server fine, the server is the one reloading files from it's own cache when the users logs off, it also happens under terminal services. I have managed to find the problem though, it is an issue with pointing folder redirection and roaming profiles into the same folder.
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Expert Comment

by:kengreg
ID: 26510186
I have this exact issue on a terminal server.  Just one user account is experiencing reappearing files on the desktop.

I did not build this TS.  I'm just troubleshooting it.  How can I determine if folder redirection is the problem?
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Expert Comment

by:Pachoey71
ID: 33406180
We are seeing this same issue on a client server but folder redirection is OFF.  It just started all of a sudden and is cropping up at several user stations.  Anyone have any ideas what we can look for?

Running Server 2003 SP2.  Do you think upgrading to SP4 might solve this?
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Expert Comment

by:kengreg
ID: 33406265
Since I only had one user with this problem... I copied the user account in AD to create a new user.  Then I played games with renaming the two users and assigning the old profile path to the new user.

http://www.experts-exchange.com/Microsoft/Server_Applications/Q_25130922.html

I'm trying to remember exactly.  That was six months ago.... 02/10/10 06:30 AM, ID: 25130922.

I never saw a clear link to folder redirection.

My server was running SP2.  It's still at SP2.  The problem did not occur again.

Did you have any recent viruses on those users?
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