?
Solved

Acrobat error message: Cannot extract embedded font...

Posted on 2009-07-05
4
Medium Priority
?
900 Views
Last Modified: 2012-05-07
Hi,

My .pdfs have recently encountered the acrobat error message 'Cannot extract embedded font...' when reaching my client (PC based) and his printer (MAC based). They appear fine before leaving my computer, having been generated from Indesign or Illustrator CS3.

Any suggestions would be greatly appreciated.

0
Comment
Question by:mandab
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
4 Comments
 
LVL 12

Expert Comment

by:GlennHarris
ID: 24783881
When you export from InDesign set the Preset to Press Quality. When you save as from Illustrator, likewise.
0
 

Author Comment

by:mandab
ID: 24784641
Am doing that already.
0
 
LVL 12

Expert Comment

by:GlennHarris
ID: 24784675
Then what is the name of the font, it may have licensing restrictions.
0
 
LVL 53

Accepted Solution

by:
strung earned 2000 total points
ID: 24785432
There is a suggestion here:  http://www.tek-tips.com/viewthread.cfm?qid=1310466&page=20 that a corrupted font cache on the Mac might be causing this.

You can use the freeware Onyx http://www.titanium.free.fr/pgs2/english/onyx_leopard.html to delete your font caches.
0

Featured Post

Enroll in August's Course of the Month

August's CompTIA IT Fundamentals course includes 19 hours of basic computer principle modules and prepares you for the certification exam. It's free for Premium Members, Team Accounts, and Qualified Experts!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

This article is in response to a question here (http://www.experts-exchange.com/Other/URLs/Q_28283850.html) at Experts Exchange. The Original Poster has a scanned signature and wants to make the background transparent so that the signature may be pl…
*Adobe Acrobat 9 was used for this article.  Particular steps may vary depending on software versions. Adobe Acrobat has many, many variables that my be utilized to customize your forms for clarity and ease of use. The Form Editing Tool will be y…
In this third video of the Xpdf series, we discuss and demonstrate the PDFtoText utility, which converts PDF files into plain text files. Download and install the software.: You may have already downloaded and installed the Xpdf tools while watching…
CodeTwo Sync for iCloud (http://www.codetwo.com/sync-for-icloud?sts=6554) automatically synchronizes your Outlook 2016, 2013, 2010 or 2007 folders with iCloud folders available via iCloud Control Panel. This lets you automatically sync them with…

777 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question