Solved

maxmailsize

Posted on 2009-07-06
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Last Modified: 2012-05-07
I have a dedicated server running windows server 2003
If I submit an email file larger than 7.5 mega bytes the send fails.
I am told this is likely to be called something along the lines of "maxmailsize" and will probably be in bytes in the registry.
I searched in the directory but could not find this term.
Has anyone any ideas where I might find how to change the limit please?
I found a MaxFileSize Value Data 100000 under HKEY_LOCAL_MACHINE SOFTWARE MICROSOFT Tracing AdsAgent but no MaxMailSize
I would like to increase the maxmailsize to around 30MB
Any ideas how I could accomplish this please?
Many Thanks
John
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Question by:johnhardy
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9 Comments
 
LVL 19

Expert Comment

by:deroode
ID: 24783482
What are you trying to send mail with?

Most email clients don't have a limit to the size of mail that can be sent, but most recipient mail servers have a limit to the size of mail that can be received. That is probably what you are looking at.

What error messages do you get?
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Author Comment

by:johnhardy
ID: 24783510
I use MS outlook to send

"mail servers have a limit to the size of mail that can be received". Yes thats it.
The email box is on the dedicated server and thats where the limit is.

Norton 360 shows the errors
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LVL 19

Expert Comment

by:deroode
ID: 24783547
What email software is the server running?
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Author Comment

by:johnhardy
ID: 24783598
Not sure about that, how could I find out?
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LVL 19

Expert Comment

by:deroode
ID: 24784495
Well, either it's your server so you should know what software is on there, or ask the server admin?
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Author Comment

by:johnhardy
ID: 24785043
Thanks I will try to find out.
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Author Comment

by:johnhardy
ID: 24785344
Its Matrix Mail
Does that help?
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LVL 19

Assisted Solution

by:deroode
deroode earned 500 total points
ID: 24785596
Well, i'm at loss here, i don't know Matrix Mail. Googling finds lots of matrix mail, but no support provider. Maybe you could read through your documentation that came with the Matrix Mail software?
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Accepted Solution

by:
johnhardy earned 0 total points
ID: 24812020
This was solved eventually by the server supplier who did it for me.
So thanks for the help.
Regards
John
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