Solved

Filtering External Email sent to Distribution group alias on Exchange Server 2007

Posted on 2009-07-06
4
360 Views
Last Modified: 2012-05-07
Hi All,

This could be impossible question but anyhow I dare myself to ask for it,

the question is: How to filtering the External Email sent to Distribution group alias on Exchange Server 2007 using Outlook 2007 or Exchange Server 2007 Transport rule ?

Scenario:

Distribution group name: Customer Support Group
DG primary email (reply email: support@domain.com
DG aliases:
producta-support@domain.com
productb-support@domain.com
productc-support@domain.com
DG Members:
Devira
Tania
Stefani

for example if each of the DG members would like to categorize / classify their inbox by creating a rule for each product category, this is not possible now since the email destination header is already automatically translated into "Customer Support Group" just like when we type the destination email in Outlook 2007, it automatically converted to the DG name ?

any idea would be greatly appreciated.

Thanks.
0
Comment
Question by:jjoz
  • 2
  • 2
4 Comments
 
LVL 65

Assisted Solution

by:Mestha
Mestha earned 500 total points
ID: 24784135
If the emails are coming from an external recipient, then the original address the messages were sent to will be in the header. You need to build a rule to look at the header information.
If the messages are sent internally then it isn't going to be possible to filter them.

Although why don't you simply have multiple groups? You are not limited on the number of groups that you can have.

Simon.
0
 
LVL 1

Author Comment

by:jjoz
ID: 24791644
well that was the case,

DG Name: ProductA-support@domain.com
DG members: Customer Support Group (SMTP:support@domain.com)

DG Name: ProductB-support@domain.com (SMTP:support@domain.com)
DG members: Customer Support Group

and i got complained from the other users that the Company Addressbook is too crowded ;-( and now i got complained by the support girls :-p

oh well, i might just hide those DG from the GAL if there is no other way to filter any email from the internal.
0
 
LVL 65

Accepted Solution

by:
Mestha earned 500 total points
ID: 24793294
If the messages are coming from internal recipients then you cannot filter on them because the SMTP address is not used. Furthermore, to allow users to send to them and then build filters they need to be in the GAL. GAL too crowded? I have heard everything now, and don't see how removing a few groups would help.

Simon.
0
 
LVL 1

Author Closing Comment

by:jjoz
ID: 31600076
Thanks man.
0

Featured Post

Microsoft Certification Exam 74-409

Veeam® is happy to provide the Microsoft community with a study guide prepared by MVP and MCT, Orin Thomas. This guide will take you through each of the exam objectives, helping you to prepare for and pass the examination.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Finding original email is quite difficult due to their duplicates. From this article, you will come to know why multiple duplicates of same emails appear and how to delete duplicate emails from Outlook securely and instantly while vital emails remai…
Read this checklist to learn more about the 15 things you should never include in an email signature.
In this video we show how to create a Resource Mailbox in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: Navigate to the Recipients >> Resources tab.: "Recipients" is our default selection …
A short tutorial showing how to set up an email signature in Outlook on the Web (previously known as OWA). For free email signatures designs, visit https://www.mail-signatures.com/articles/signature-templates/?sts=6651 If you want to manage em…

828 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question