ArcServe 11,1 doesn'T recognise Ultrium 4 depite compatibility rating OK
Posted on 2009-07-06
Windows 2003 R2 SP2
Bright Stor ArcServe 11,1
Ran untill now with HP Ultrium 3 perfectly
Tape maschine is xxxked
Replaced with HP Ultrium4 (1760) aftere schecking compatibility Matrix. Fine.
Arcserve doesn't recognise the tape properly, I cannot assign it to a Library. The MAschine is identified (which say<s SCSI is OK) but the buttons to assign the maschin are greyed out.
I have tried deactivating under Windows and rebooting, without the hoped for effect.
I need some serious help here. I have more than a Terraybyte of Data which I haven't been able to get off site for 6 days. SOX compliancy is a wonderful thing.