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Terminal Services (L to log off??)

Posted on 2009-07-06
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Last Modified: 2013-11-21
I have a user that runs an application through terminal services.  She has just developed a problem I have never seen before.  It seems like it should be simple I am just missing something.  

Every time she is typing anything and hits the letter L, she is automatically logged out of terminal services.

She has done this from various local PC's and gets the same results each time.

I have done Google searches for this but have come up empty handed.  Most everything is talking about fast user switching.  

This is a domain business network and the terminal server is local.

Any ideas??
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Question by:Luuker
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Expert Comment

by:DCMBS
ID: 24784791
On the intellitype keyboard win + L is a hotkey to log off windows.  Could this be a sticking win key
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Author Comment

by:Luuker
ID: 24784856
I thought about that, but this is happening on multiple PC's.  I had her log into another one to rule out local PC problems.
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Expert Comment

by:DCMBS
ID: 24785318
Could be the keyboard on the terminal server.  I have had issues when the TS keyboard caused problems for the TS user.
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Author Comment

by:Luuker
ID: 24785409
I doubt it.  I have 12 other people using terminal services the same way connecting to the same server and no one else is having any problems.

This is one of the strangest things I have seen!
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DCMBS earned 500 total points
ID: 24785641
I think that somehow her session is interpreting a letter L keypress as a win + L.  If you are happy that the keyboard is OK then the only other place I can think that things have gone astray is the users TS profile.  I would try creating a new profile and see if it fixes it.
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Author Comment

by:Luuker
ID: 24785785
That's a thought.  I will look into that and see what I can find.  I will let you know.

Thanks!
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Author Closing Comment

by:Luuker
ID: 31602807
Not sure exactly what caused her problem or what fixed it.  The next day her problem was gone but I didn't really do anything to solve it.  Maybe her Windows key was stuck as you said and it worked it's was free by itself.  Anyway, thanks for your help!
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