Solved

Terminal Services (L to log off??)

Posted on 2009-07-06
7
682 Views
Last Modified: 2013-11-21
I have a user that runs an application through terminal services.  She has just developed a problem I have never seen before.  It seems like it should be simple I am just missing something.  

Every time she is typing anything and hits the letter L, she is automatically logged out of terminal services.

She has done this from various local PC's and gets the same results each time.

I have done Google searches for this but have come up empty handed.  Most everything is talking about fast user switching.  

This is a domain business network and the terminal server is local.

Any ideas??
0
Comment
Question by:Luuker
  • 4
  • 3
7 Comments
 
LVL 9

Expert Comment

by:DCMBS
ID: 24784791
On the intellitype keyboard win + L is a hotkey to log off windows.  Could this be a sticking win key
0
 

Author Comment

by:Luuker
ID: 24784856
I thought about that, but this is happening on multiple PC's.  I had her log into another one to rule out local PC problems.
0
 
LVL 9

Expert Comment

by:DCMBS
ID: 24785318
Could be the keyboard on the terminal server.  I have had issues when the TS keyboard caused problems for the TS user.
0
Backup Your Microsoft Windows Server®

Backup all your Microsoft Windows Server – on-premises, in remote locations, in private and hybrid clouds. Your entire Windows Server will be backed up in one easy step with patented, block-level disk imaging. We achieve RTOs (recovery time objectives) as low as 15 seconds.

 

Author Comment

by:Luuker
ID: 24785409
I doubt it.  I have 12 other people using terminal services the same way connecting to the same server and no one else is having any problems.

This is one of the strangest things I have seen!
0
 
LVL 9

Accepted Solution

by:
DCMBS earned 500 total points
ID: 24785641
I think that somehow her session is interpreting a letter L keypress as a win + L.  If you are happy that the keyboard is OK then the only other place I can think that things have gone astray is the users TS profile.  I would try creating a new profile and see if it fixes it.
0
 

Author Comment

by:Luuker
ID: 24785785
That's a thought.  I will look into that and see what I can find.  I will let you know.

Thanks!
0
 

Author Closing Comment

by:Luuker
ID: 31602807
Not sure exactly what caused her problem or what fixed it.  The next day her problem was gone but I didn't really do anything to solve it.  Maybe her Windows key was stuck as you said and it worked it's was free by itself.  Anyway, thanks for your help!
0

Featured Post

U.S. Department of Agriculture and Acronis Access

With the new era of mobile computing, smartphones and tablets, wireless communications and cloud services, the USDA sought to take advantage of a mobilized workforce and the blurring lines between personal and corporate computing resources.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

On a regular basis I get questions about slow RDP performance, RDP connection problems, strange errors and even BSOD, remote computers freezing or restarting after initiation of a remote session. In a lot of this cases the quick solutions made b…
Welcome to my series of short tips on migrations. Whilst based on Microsoft migrations the same principles can be applied to any type of migration. My first tip Migration Tip #1 – Source Server Health can be found listed in my profile here: http:…
This Micro Tutorial will give you a basic overview how to record your screen with Microsoft Expression Encoder. This program is still free and open for the public to download. This will be demonstrated using Microsoft Expression Encoder 4.
Both in life and business – not all partnerships are created equal. As the demand for cloud services increases, so do the number of self-proclaimed cloud partners. Asking the right questions up front in the partnership, will enable both parties …

910 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

19 Experts available now in Live!

Get 1:1 Help Now