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Windows 2008 - Unable to print or manage printers

Posted on 2009-07-06
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Last Modified: 2012-05-07
I have a newly installed VM running Windows Server 2008, 64-bit. I am unable to print from this server or via this server from a client. I cannot delete printers either. When I send a print job, it goes to the spool on the printer (which says ready) and then the status changes to "Printing". After a period of time it'll change to "Error".

I cannot delete the print job or the printer. Bouncing the server or the print spooler service doesn't help either.

I tried re-importing the printers with the Print Migrator - no dice.

I have another VM running the same setup and printing works fine.

There isn't much in the event log indicating problems. Short of rebuilding the server, is there anything I can do to test. Is there any "extended" logging I can turn on?
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Question by:CCLProTech
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Author Comment

by:CCLProTech
ID: 24784854
I ran sysprep earlier today and re-imported the printers. Since then I'm getting this message in the Event Log:

Document <name> failed to print and was deleted because of corruption in the spooled file. Event ID: 54, Source: Print Spooler.
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Accepted Solution

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CCLProTech earned 0 total points
ID: 24785101
I believe I found the solution to this issue. The printers have an improperly set default gateway. The Print Server is on a different VLAN than the printers. This server replaced an older one that was on the same VLAN.
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