Solved

Windows 2008 - Unable to print or manage printers

Posted on 2009-07-06
2
882 Views
Last Modified: 2012-05-07
I have a newly installed VM running Windows Server 2008, 64-bit. I am unable to print from this server or via this server from a client. I cannot delete printers either. When I send a print job, it goes to the spool on the printer (which says ready) and then the status changes to "Printing". After a period of time it'll change to "Error".

I cannot delete the print job or the printer. Bouncing the server or the print spooler service doesn't help either.

I tried re-importing the printers with the Print Migrator - no dice.

I have another VM running the same setup and printing works fine.

There isn't much in the event log indicating problems. Short of rebuilding the server, is there anything I can do to test. Is there any "extended" logging I can turn on?
0
Comment
Question by:CCLProTech
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
2 Comments
 

Author Comment

by:CCLProTech
ID: 24784854
I ran sysprep earlier today and re-imported the printers. Since then I'm getting this message in the Event Log:

Document <name> failed to print and was deleted because of corruption in the spooled file. Event ID: 54, Source: Print Spooler.
0
 

Accepted Solution

by:
CCLProTech earned 0 total points
ID: 24785101
I believe I found the solution to this issue. The printers have an improperly set default gateway. The Print Server is on a different VLAN than the printers. This server replaced an older one that was on the same VLAN.
0

Featured Post

Announcing the Most Valuable Experts of 2016

MVEs are more concerned with the satisfaction of those they help than with the considerable points they can earn. They are the types of people you feel privileged to call colleagues. Join us in honoring this amazing group of Experts.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

I was supporting a handful of Windows 2008 (non-R2) 2 node clusters with shared quorum disks. Some had SQL 2008 installed and some were just a vendor application that we supported. For the purposes of this article it doesn’t really matter which so w…
This article explains how to install and use the NTBackup utility that comes with Windows Server.
This tutorial will walk an individual through locating and launching the BEUtility application to properly change the service account username and\or password in situation where it may be necessary or where the password has been inadvertently change…
This tutorial will walk an individual through the process of transferring the five major, necessary Active Directory Roles, commonly referred to as the FSMO roles to another domain controller. Log onto the new domain controller with a user account t…

752 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question