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Windows SBS03 SP2 - The processor is experiencing a low level of idle time

Posted on 2009-07-06
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Last Modified: 2012-05-07
Good morning, Experts.

I'm working on a server that I get a status message indicating that the processor's idle time is low.  I checked Task Manager and the Idle process hovers around 97-99%.  At the bottom of the Task Manager window, it's indicating somewhere between 40-60% usage, but there are no processes that are shown to be using the processor.  Even though the CPU usage is showing a good level of usage, the actual processes aren't reflecting that.

Any ideas?
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Question by:Ray Drummond
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Expert Comment

by:Michael Worsham
ID: 24785199
A couple of follow-up questions...

1) Is this a single, dual or quad core/processor server?
2) How much memory is currently allocated to the server and swap?
3) Are you running MS SQL on the server?
4) Do you have an anti-virus software installed on the server?
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Author Comment

by:Ray Drummond
ID: 24785417
1) 2 physical Xeon processors
2) 4gb physical memory, 4gb virtual memory
3) Yes, SQL is running
4) There isn't any antivirus on this server.

Thanks for the reply.
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Michael Worsham earned 500 total points
ID: 24786512
Most likely it's either the MS SQL or Microsoft Exchange that is causing the issues. I recommend running both the SBS & Exchange Best Practices Analyzer on the server to see any possible underlying issues and use its recommendations as well:

Microsoft Windows Small Business Server 2003 Best Practices Analyzer
http://support.microsoft.com/?kbid=940439

Microsoft Exchange Analyzers
http://technet.microsoft.com/en-us/exchange/bb288481.aspx

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Author Comment

by:Ray Drummond
ID: 24789184
I ran both and the SBS one came up with several warning items.  I'm working on clearing those up.
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Author Comment

by:Ray Drummond
ID: 24839987
Just an update.  I've almost finished making the changes recommended by the Best Practices Analyzers, but I'm still getting that message.
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