?
Solved

Unresponsive computers; Dell D630, A15 BIOS, XP Pro SP3, hibernation is not enabled.

Posted on 2009-07-06
7
Medium Priority
?
312 Views
Last Modified: 2013-11-17
Laptop is docked,  users logout of an evening and then next day machine is unresponsive and requires a hard boot.  Any ideas?
0
Comment
Question by:SCSVT54L
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
7 Comments
 
LVL 88

Expert Comment

by:rindi
ID: 24785184
Look for driver updates, particularly for the docking station.
0
 
LVL 6

Expert Comment

by:jasin00
ID: 24785505
check the hardware profiles. my computer right click-properties-hardware-hardware profiles. you should see two profiles. one called docked and the other undocked. if you don't see that copy the one you see and paste it there and rename it and reboot. sometimes laptops have trouble figuring what drivers to use. the easiest way around it is to just make another profile for it. I'd also recommend hitting the buttom that requires the user to select the profile.
0
 
LVL 1

Expert Comment

by:a24hrpc
ID: 24788614
I had a user with Similar issues. 1st I would say laptops are not meant to be left on 24hrs. Could be causing heat issues. I had my user turn her machine off at night and it resolved her problem.

Other than that you may want to look at the power settings. I put all the laptops here on Presentation and it avoids all kinds of problems.
0
Optimum High-Definition Video Viewing and Control

The ATEN VM0404HA 4x4 4K HDMI Matrix Switch supports 4K resolutions of UHD (3840 x 2160) and DCI (4096 x 2160) with refresh rates of 30 Hz (4:4:4) and 60 Hz (4:2:0). It is ideal for applications where the routing of 4K digital signals is required.

 

Expert Comment

by:shell_e
ID: 24788946
A bios update may help or you could try going to Device Manager---keyboard properties---Power Management and choosing "Allow this device to bring computer out of standby"
0
 

Accepted Solution

by:
SCSVT54L earned 0 total points
ID: 24897365
Most of the responses I have tried; It appear to be related to the encryption software loaded on the machines.
0
 

Author Comment

by:SCSVT54L
ID: 24897402
Issue still remains after attempting possible solutions.
0
 
LVL 88

Expert Comment

by:rindi
ID: 24897559
As there is no clear solution I suggest you delete the Q, as it won't have any value in the PAQ database.
0

Featured Post

Veeam Task Manager for Hyper-V

Task Manager for Hyper-V provides critical information that allows you to monitor Hyper-V performance by displaying real-time views of CPU and memory at the individual VM-level, so you can quickly identify which VMs are using host resources.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

In this article you will get to know about pros and cons of storage drives HDD, SSD and SSHD.
Technology opened people to different means of presenting information, but PowerPoint remains to be above competition. Know why PPT still works today.
The viewer will learn how to create a normally distributed random variable in Excel, use a normal distribution to simulate the return on an investment over a period of years, Create a Monte Carlo simulation using a normal random variable, and calcul…
If you’ve ever visited a web page and noticed a cool font that you really liked the look of, but couldn’t figure out which font it was so that you could use it for your own work, then this video is for you! In this Micro Tutorial, you'll learn yo…

762 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question