Solved

Nokia E75

Posted on 2009-07-06
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Last Modified: 2012-05-07
I have a nokia e75 that im trying to setup with MS exchange 2003.

I have got it working perfectly with my exchange server which is 2007. I did a factory reset and then tried to set it up on the clients exchange 2003 server. It seems to authenticate but doesn't download or sync the emails.

Originally i couldn't access there webmail, however i resolved this by moving there firewalls management port to a different one from 143. I can now access OWA which works perfectly. However the phone still will not sync.

i Am not sure what else to try as it doesn't error now. although i was getting an error before saying the server needs a secure connection even though it was set to use secure in the mailbox settings. I have since enabled it to not need a secure connection and now im not getting any error on either the device or the server.

Any suggestions welcome.

Thanks
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Question by:durge
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Expert Comment

by:Alan Hardisty
ID: 24786448
Do you know that your clients Activesync is working?  Do they have other phones that work happily using Activesync, or is this the first phone you have tried?
Have they got port 80 and 443 open on their firewall and forwarded to the Exchange 2003 server?
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Author Comment

by:durge
ID: 24786459
80 and 443 are working, I don't have active sync working on anything else.
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Alan Hardisty earned 500 total points
ID: 24786499
Can you access http://www.yourclientdomain.com/oma as this is one of the directories that Activesync uses to connect?
Is there a purchased SSL certificate installed or a self-signed certificate installed?
Have you tested the activesync connectivity on https://testexchangeconnectivity.com ?
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Expert Comment

by:uuys007
ID: 24866750
I have the same problem on my clients e75 to exchange 2003. All seem to be working but the e-mail shows still a blank (no e-mails) on the phone. Has anyone got a fix for this yet ?
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