Add-In in outlook 2003 and 2007 not available for certian users.

I have 3 out of 22 PC's that the add-in send this file is not showing up on the tool bar.
This is only under certain users.
The addin is added under administrator and for all users of the PC.
The add-in is listed in tools->trust centert->add-ins->disable application and cannot be enabled.
This is only on one user on the machine. It dose not matter if the user has admin rights or not. the other 19 computers function fine.
CwlovanAsked:
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DatedmanCommented:
Who makes the add-in?
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CwlovanAuthor Commented:
SEND THIS FILE FTP SITE. this is the DLL<.mccoree.dll>.
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CwlovanAuthor Commented:
sorry mscoree.dll
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DatedmanCommented:
Have you tried removing and reinstalling the add-in?
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CwlovanAuthor Commented:
Yes. I also have created a new user and the add-in is there. It is like there is a restriction on this user and I cannot enable the add-in.
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darbid73Commented:
What is in the registry here or on same path but for all users

HKEY_CURRENT_USER\Software\Microsoft\Office\Outlook\Addins                                
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CwlovanAuthor Commented:
resolved on the 2007 machines. Found that they had not selected disabled and the enabled for this user.
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darbid73Commented:
I thought that users may play a role.
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CwlovanAuthor Commented:
they did on the 2007 machine. But the 2003 machine I looked and there are no disabled add-ins. the software is shown under statrt programs but is not shown in outlook. it is also not listed in the addin.
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darbid73Commented:
So on the 2003 machine in the registry is the addin listed there?  Depending on how the addin was made it will be in either for all users or for one user.

I am not sure what you mean by "start programs".
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CwlovanAuthor Commented:
Bottem Left corner of the Desktop. Start->programs->sendthisfile is listed and can be ran.
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CwlovanAuthor Commented:
resolved by finding where in 2003 the disable area is.
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