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Offline Files - unable to merge offline changes on [path] the parameter is incorrect'

Posted on 2009-07-06
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Last Modified: 2012-05-07
I have a laptop user that is trying to syncronise his offlines files. The laptop is set to perform this action during logoff and logon on the machine, but when he either starts up or shuts down he gets the error message - ' unable to merge offline changes on [path] the parameter is incorrect'. I have checked in the offline files folder and it appears to be empty. I have also checked in the users Event log and it is showing the following error - 'A portion of the offline files cache has become corrupt. Restart the computer to Clean up the cache'. The user has performed this action, but it has not resolved the issue, although the messages have stopped being written in the event log.

Does anyone have any ideas how I might resolve this issue?
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Question by:MartynLawson
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by:dexIT
dexIT earned 800 total points
ID: 24787801
This sounds ugly, I had a similar issue earlier this year with a client and found no viable solution. I would delete the synchronization and set it up again. I generally use VV Pro or Windows Briefcase, a much better solution for synchronization in my opinion.
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MartynLawson earned 0 total points
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In the end I went through reinitialising the CSC on the users machine. I then got the user to try and cut down the number of offline files that he was trying to syncronise and it appears to be working fine now. I am just keeping tabs on it for the time being.

Thanks for your suggestions :)
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by:dexIT
ID: 24803961
Motion passed. ;)
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