How do you separate programs for dual Monitors?

One of my Physicians has 2- 22" monitors and wants to have his PACS on one of them and his other programs on the other.  Everytime we go to open his PACS web site it opens in both monitors.  I called Dell and they said I needed to train it and to keep dragging the window back to the other monitor, after 5-6 times to shut down the system and that should take care of it.  This has not worked.  Any suggestions?
ssultAsked:
Who is Participating?
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

MYCUCommented:
I use dual monitors and have my email and another network program we use open on one, and my other programs open on the other. When I first set up the second monitor, I had to move my email over to that monitor and then close it on that monitor. When I opened my email, it opened on the second monitor...which is where I wanted it to open.

Try moving the site to the monitor you want it to be displayed, let it sit there for a minute, and then close the window. Then open the site again and see if it stays on the screen you want it to be on.
0
ssultAuthor Commented:
This did not work.
0
MYCUCommented:
Do you have desktop icons on both monitors or just one?
0
Rowby Goren Makes an Impact on Screen and Online

Learn about longtime user Rowby Goren and his great contributions to the site. We explore his method for posing questions that are likely to yield a solution, and take a look at how his career transformed from a Hollywood writer to a website entrepreneur.

ssultAuthor Commented:
Both
0
MYCUCommented:
You will need to go into the display properties under settings and tell it to extend the desktop the second monitor. Once the desktop has been extended, you should see icons on only the first monitor. After that, follow the steps from above and see if that works.
0

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
David-HowardCommented:
Once you get your extended monitor settings made you can get your programs to open on the monitor of your choosing by doing the following.
Open the program (email for example) that you want. In the upper right hand corner you will see the minimize symbol and next to it two boxes. Click the boxes. This will shrink but not minimize the current window. Drag this window to the monitor you want it to open on from this point forward. Then click then expand the window back to it's normal size. Click File while holding down the Shift key and then select Close. This program should now open up on the monitor you chose.
As for Dell's recommendation of "training" the window, I have never heard of that before. In extreme cases I have had to update the BIOS for some systems in order to get this function to work. However, if you have the correct video drivers installed and follow these directions, the windows should work as designed.
0
ssultAuthor Commented:
This does not make any difference, I have tried to open the programs and pull them over to the 2nd monitor and close using the shift key, but it still opens in the 1st monitor.  Any other suggestions?
0
MYCUCommented:
Have you extended the desktop to the second monitor so that your icons are now showing on monitor 1? You shouldn't have to use the shift key to close the window. Just drag it over to the second monitor and close it on the second monitor. Have you tried it with any other program or window?
0
ssultAuthor Commented:
The icons that we are using are web driven icons, would this have any effect on why they are not sticking?  In other words we go to a website and create a shortcut for our desktop.
0
MYCUCommented:
Creating an internet shortcut on the desktop is fine. However, if you are dragging those icons to the second monitor they will not be there after a restart. Regardless of the icon, you should be able to just open the window on monitor 1, drag it to monitor 2, close it on monitor 2, and then open the window again, and it should open on monitor 2.

If you have correctly extended the desktop onto monitor 2, all of the icons you have will show on monitor 1. The start menu and taskbar will also be on monitor one only.
0
ssultAuthor Commented:
We have the monitors set up with extended mode checked and they still are not opening the programs like we have "trained" them to do.
0
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Displays / Monitors

From novice to tech pro — start learning today.