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Outlook 2003 Fields Revert to Default

Posted on 2009-07-06
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Last Modified: 2012-05-07
In my Outlook (2003) folders under both the Inbox and Sent Items I have a number of sub-folders.
Why is it that after having set up the field chooser to display specific fields, they stay for a while .. days, weeks, months&and then they suddenly revert to the original fields? Its not ALL the folders either. Just a few here and there. Not a major inconvenience, just mildly annoying.

Thanks,
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Question by:cP6uH
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LVL 47

Accepted Solution

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apache09 earned 1500 total points
ID: 24799152
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Author Comment

by:cP6uH
ID: 24806175
That could have been it; However I also think it could be the search feature in Outlook that might be reverting all to default.

Apache09, thanks for your help.
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LVL 47

Expert Comment

by:apache09
ID: 24808402
Did you install SP3?

Did it fix the problem?

If the problem is fixed after installing SP3, I would appreciate an A

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Author Comment

by:cP6uH
ID: 24813251
I don't know yet, it takes time for it to change. it is happening randomly. However, I also used the search feature which also can cause this type of a problem.
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LVL 47

Expert Comment

by:apache09
ID: 24820373
If you dont know or are not sure.....

The course of action in this case would be to leave the discussion open.

If the problem does not return after say, 1 weeks time, then one should accept the Experts answer as correct with appropriate grade. (A)



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Author Comment

by:cP6uH
ID: 24822711
Sorry, I was really busy at work and went to fast with the procedure for this issue. Now, I understand that I skipped some basic rules which will be followed for my next case. I also found out that my issue was solved  after I installed SP3 and stopped using the email search feature in Outlook. Only one of these solutions belonged to your response and that is why my question was partially answered. I am sorry that you didn't get a chance to add the full solution.

Simon.  
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Expert Comment

by:modus_operandi
ID: 25509236
cP6uH,
 
apache09 has asked (http://www.experts-exchange.com/Q_24790224.html) for an explanation of the grade you awarded for this question. Please read http://www.experts-exchange.com/help.jsp?hi=403 and then respond to the request for an explanation of the grade given.
 
As indicated in that help topic, a typical grade here is an A.  If the Expert(s) provided you a good starting point but you still had to add a significant amount of work or research to find the eventual solution, then a B is common, but when you use the B grade you should post an explanation as to why you awarded a B, including what you had to do on your own to get to the solution.
 
A C grade is usually reserved only for those cases where the Expert(s) gave vague and/or incomplete responses, and then did not reply to reasonable requests for further information.  Before you award a C, you should *always* post a comment in your question clearly stating the gaps in the current responses, and then allow a reasonable amount of time for the Expert(s) to address those gaps.  Indeed, many Experts would prefer having a question deleted altogether than to have a question closed with a C.
 
Please review this message and the help topic linked above.  If after doing so you want to change the grade then post a comment to this question to that effect and a Moderator will help you.
 
Thank you,
 
modus_operandi
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