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Outlook 2003 Fields Revert to Default

Posted on 2009-07-06
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Last Modified: 2012-05-07
In my Outlook (2003) folders under both the Inbox and Sent Items I have a number of sub-folders.
Why is it that after having set up the field chooser to display specific fields, they stay for a while .. days, weeks, months&and then they suddenly revert to the original fields? Its not ALL the folders either. Just a few here and there. Not a major inconvenience, just mildly annoying.

Thanks,
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Question by:cP6uH
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apache09 earned 500 total points
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by:cP6uH
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That could have been it; However I also think it could be the search feature in Outlook that might be reverting all to default.

Apache09, thanks for your help.
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by:apache09
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Did you install SP3?

Did it fix the problem?

If the problem is fixed after installing SP3, I would appreciate an A

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by:cP6uH
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I don't know yet, it takes time for it to change. it is happening randomly. However, I also used the search feature which also can cause this type of a problem.
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by:apache09
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If you dont know or are not sure.....

The course of action in this case would be to leave the discussion open.

If the problem does not return after say, 1 weeks time, then one should accept the Experts answer as correct with appropriate grade. (A)



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by:cP6uH
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Sorry, I was really busy at work and went to fast with the procedure for this issue. Now, I understand that I skipped some basic rules which will be followed for my next case. I also found out that my issue was solved  after I installed SP3 and stopped using the email search feature in Outlook. Only one of these solutions belonged to your response and that is why my question was partially answered. I am sorry that you didn't get a chance to add the full solution.

Simon.  
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by:modus_operandi
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cP6uH,
 
apache09 has asked (http://www.experts-exchange.com/Q_24790224.html) for an explanation of the grade you awarded for this question. Please read http://www.experts-exchange.com/help.jsp?hi=403 and then respond to the request for an explanation of the grade given.
 
As indicated in that help topic, a typical grade here is an A.  If the Expert(s) provided you a good starting point but you still had to add a significant amount of work or research to find the eventual solution, then a B is common, but when you use the B grade you should post an explanation as to why you awarded a B, including what you had to do on your own to get to the solution.
 
A C grade is usually reserved only for those cases where the Expert(s) gave vague and/or incomplete responses, and then did not reply to reasonable requests for further information.  Before you award a C, you should *always* post a comment in your question clearly stating the gaps in the current responses, and then allow a reasonable amount of time for the Expert(s) to address those gaps.  Indeed, many Experts would prefer having a question deleted altogether than to have a question closed with a C.
 
Please review this message and the help topic linked above.  If after doing so you want to change the grade then post a comment to this question to that effect and a Moderator will help you.
 
Thank you,
 
modus_operandi
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