Go Premium for a chance to win a PS4. Enter to Win

x
?
Solved

Distribution LIst sends email to an old address not included in the list.

Posted on 2009-07-06
4
Medium Priority
?
219 Views
Last Modified: 2012-05-07
I have a user who recently created a distribution list in her local Contacts in Outlook 2003. When she sends email to this distribution list she gets an undeliverable message back from our Exchange server telling her The e-mail account does not exist at the organization this message was sent to.  Check the e-mail address, or contact the recipient directly to find out the correct address. The problem is that the address it is reporting as undeliverable is no longer an account on our Exchange (or Active Directory for that matter) and is definitely not a member of her distribution list. How is this deleted users email address attaching itself to this distribution list? Any help would be appreciated.
Mike
0
Comment
Question by:letotad
  • 2
  • 2
4 Comments
 
LVL 18

Expert Comment

by:flyingsky
ID: 24787956
anyone in that list has automatic forward to the non-existing address turned on? (or Rules or Delegate)
0
 

Author Comment

by:letotad
ID: 24788541
I found out more information. Apperantly another user gets the same undeliverable response when she sends any apointment requests to a certain user (V.P. for example). The account that is no longer on our system used to be an admin assistant for V.P. so she had access to his calendar, etc... I checked for forwarding, rules and delagates and found nothing set up on V.P.'s account.
0
 
LVL 18

Accepted Solution

by:
flyingsky earned 1000 total points
ID: 24788582
Looks like that admin was a delegate for the VP and maybe some how it wasn't removed properly. What you can try is, in the VP's outlook, just add another delegate, after this is set up, remove the delegate you just added. This should clear everything. good luck.
0
 

Author Closing Comment

by:letotad
ID: 31600291
I think that worked. Under the VP's delegate tab there was what looked like an orphaned account, which I removed. Thanks so much for your help!
0

Featured Post

Independent Software Vendors: We Want Your Opinion

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

If something goes wrong with Exchange, your IT resources are in trouble.All Exchange server migration processes are not designed to be identical and though migrating email from on-premises Exchange mailbox to Cloud’s Office 365 is relatively simple…
There can be many situations demanding the conversion of Outlook OST files to PST format and as such, there is no shortage of automated tools to perform this conversion. However, what makes Stellar OST to PST converter stand above the rest? Let us e…
This video demonstrates how to sync Microsoft Exchange Public Folders with smartphones using CodeTwo Exchange Sync and Exchange ActiveSync. To learn more about CodeTwo Exchange Sync and download the free trial, go to: http://www.codetwo.com/excha…
Whether it be Exchange Server Crash Issues, Dirty Shutdown Errors or Failed to mount error, Stellar Phoenix Mailbox Exchange Recovery has always got your back. With the help of its easy to understand user interface and 3 simple steps recovery proced…
Suggested Courses

783 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question