Solved

Help, Exchange calander on Iphone not updating when users add an event!

Posted on 2009-07-06
4
1,159 Views
Last Modified: 2012-05-07
When users add an event through their outlook calendar and try to sync the event to their Iphone using ActiveSync, the event doesn't sync and doesn't show up on the phone. But, if the event is made on the Iphone it will show up on the user's workstation outlook. It will sync one way, but not the other. Does anyone have ideas on settings that could be changed to fix this using exchange/outlook or on the Iphone?
0
Comment
Question by:sagetechit
4 Comments
 
LVL 8

Expert Comment

by:sharkbot221984
ID: 24787989
In the settings for the iPhone for the exchange mail box make sure that Calendar is included in the ActiveSync, when you first setup exchange on the iphone you can choose to not have the calendar sync/contacts sync.
0
 
LVL 17

Expert Comment

by:JohnGerhardt
ID: 24797467
Have you tried removing the exchange account and then readding it. A simple step but often sorts out some of these problems.
If that doesn't work then you could try a restore as well, I am presuming that you are on OS3 already, if not then do an upgrade.
If that doesn't work then as a next step if you could provide the results of an active sync test from www.testexchangeconnectivity.com
Thanks!
0
 

Accepted Solution

by:
sagetechit earned 0 total points
ID: 25192828
We went in to outlook and changed the shared calendar permission for default to review, then we set a new calendar template to default make all appointments private just in case. It isn't perfect per say, but it's safe and it does the job.
0
 
LVL 1

Expert Comment

by:BarkersIT
ID: 37243607
Hi,
I have exactly the same problem and indeed changing the permissions for sharing does make it work, but what exactly does it mean? I cant leave my calendar open for all to review
Thanks
0

Featured Post

Highfive Gives IT Their Time Back

Highfive is so simple that setting up every meeting room takes just minutes and every employee will be able to start or join a call from any room with ease. Never be called into a meeting just to get it started again. This is how video conferencing should work!

Join & Write a Comment

Granting full access permission allows users to access mailboxes present in their database. By giving full access permission one can open and read the content of any mailbox but cannot send emails from that mailbox.
Use these top 10 tips to master the art of email signature design. Create an email signature design that will easily wow recipients, promote your brand and highlight your professionalism.
Get people started with the process of using Access VBA to control Outlook using automation, Microsoft Access can control other applications. An example is the ability to programmatically talk to Microsoft Outlook. Using automation, an Access applic…
To add imagery to an HTML email signature, you have two options available to you. You can either add a logo/image by embedding it directly into the signature or hosting it externally and linking to it. The vast majority of email clients display l…

706 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

19 Experts available now in Live!

Get 1:1 Help Now