Solved

Help, Exchange calander on Iphone not updating when users add an event!

Posted on 2009-07-06
4
1,169 Views
Last Modified: 2012-05-07
When users add an event through their outlook calendar and try to sync the event to their Iphone using ActiveSync, the event doesn't sync and doesn't show up on the phone. But, if the event is made on the Iphone it will show up on the user's workstation outlook. It will sync one way, but not the other. Does anyone have ideas on settings that could be changed to fix this using exchange/outlook or on the Iphone?
0
Comment
Question by:sagetechit
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
4 Comments
 
LVL 8

Expert Comment

by:sharkbot221984
ID: 24787989
In the settings for the iPhone for the exchange mail box make sure that Calendar is included in the ActiveSync, when you first setup exchange on the iphone you can choose to not have the calendar sync/contacts sync.
0
 
LVL 17

Expert Comment

by:JohnGerhardt
ID: 24797467
Have you tried removing the exchange account and then readding it. A simple step but often sorts out some of these problems.
If that doesn't work then you could try a restore as well, I am presuming that you are on OS3 already, if not then do an upgrade.
If that doesn't work then as a next step if you could provide the results of an active sync test from www.testexchangeconnectivity.com
Thanks!
0
 

Accepted Solution

by:
sagetechit earned 0 total points
ID: 25192828
We went in to outlook and changed the shared calendar permission for default to review, then we set a new calendar template to default make all appointments private just in case. It isn't perfect per say, but it's safe and it does the job.
0
 
LVL 1

Expert Comment

by:BarkersIT
ID: 37243607
Hi,
I have exactly the same problem and indeed changing the permissions for sharing does make it work, but what exactly does it mean? I cant leave my calendar open for all to review
Thanks
0

Featured Post

NFR key for Veeam Backup for Microsoft Office 365

Veeam is happy to provide a free NFR license (for 1 year, up to 10 users). This license allows for the non‑production use of Veeam Backup for Microsoft Office 365 in your home lab without any feature limitations.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

In this step by step procedure, you will come to know the details of creating an Outlook meeting in 2007, 2010, 2013 & 2016.
When you have clients or friends from around the world, it becomes a challenge to arrange a meeting or effectively manage your time. This is where Outlook's capability to show 2 time zones in one calendar comes in handy.
A short tutorial showing how to set up an email signature in Outlook on the Web (previously known as OWA). For free email signatures designs, visit https://www.mail-signatures.com/articles/signature-templates/?sts=6651 If you want to manage em…
This is my first video review of Microsoft Bookings, I will be doing a part two with a bit more information, but wanted to get this out to you folks.

734 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question