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How to add Inbox subfolders to Recipient Policy?

RangerHoffa
RangerHoffa asked
on
Medium Priority
815 Views
Last Modified: 2012-05-07
Most users here have subfolders under thier Inbox. I have tested Recipient Policies to delete messages based on age limit, however messages in subfolders of a user's Inbox are not cleaned out based upon the policy.

How do you add Inbox/subfolder(s) to the Recipient Policy properties?

Thanks.
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Alan HardistyCo-Owner
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Top Expert 2011

Commented:
Have you selected the "All Other Mail Folders" in the policy?
Mailbox-Cleanup.jpg

Author

Commented:
I have tested this. It works for subfolders at the root of the mailbox, but not for subfolders under the Inbox. Thanks.
Alan HardistyCo-Owner
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Top Expert 2011

Commented:
Well technically this should work.  You can specify specific folders, but I don't imagine your users are good enough to make subfolders with the same names across the board, but if you want to - read this:
http://exchangepedia.com/blog/2007/01/applying-mailbox-manager-policies-to.html
There is also a previous EE question with the same answer as me!
http://www.experts-exchange.com/Microsoft/Applications/Q_22961149.html
Have you applied all the latest patches / updates to your server?
What version of Exchange are you running?

Author

Commented:
I have a follow up question that might clear up some confusion. Is the "Age (days)" setting based upon actual age of the email, or the date the email was placed in a particular folder?

Author

Commented:
We are running Exchange 2003
Co-Owner
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Top Expert 2011
Commented:
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Author

Commented:
Thanks for the help. It is the date the item was placed int eh folder. Thats what threw me off when it didn't work. All Other Folders works as it should. Thanks!
Alan HardistyCo-Owner
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Top Expert 2011

Commented:
Good stuff - sounds like you know what to look for now and that it is working, albeit not quite how you were expecting it to.
Let's hope your users don't cotton on and start moving their emails around from folder to folder on a regular basis ;-)
Hypercat (Deb)President
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Alan HardistyCo-Owner
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Top Expert 2011

Commented:
Thanks for that tidbit hypercat - very useful.

Author

Commented:
Thank you both. I was able to test this and now understand the Age property.
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