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cyrus - no connection to server

Medium Priority
1,456 Views
Last Modified: 2013-11-29
Hi,

all o a sudden I cannot connect with the cyrus user on the web interface on my linus mail server. i have the login screen but when i try to login i get Could not start session. when  i try to do

cyradm -user cyrus localhost

nothing happens, i don't get prompted with the password. if i try to do any of the cyrus commands i get no connection to server. I can send and receive emails but i cannot create new mailboxes.

Any ideas how to fix this?

Thanks.
Comment
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restart it
/etc/init.d/cyrus restart

if that does not work try a server reboot.

is your filesystem full?
df -h

Author

Commented:
i did a few restarts by now, still doesn't work.  now when i do 'cyradm -user cyrus localhost' i put the password and it returns 'segmentation fault'.

the system is not full, there is plenty of space.
issue 'which -a cryadm', so that we can see if you've got more versions

Author

Commented:
i only have one version.

is it possible to add/modify users by modifying files?
??

Cyrus users are the users in the group "mail"; you add them with the command useradd

Author

Commented:
how do I create the  mailbox since i cannot go in cyradm?
system administrator
Top Expert 2007
Commented:
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Author

Commented:
Nopius,

That worked for a regular user. How do i manage or create a virtual user in cyradm?

Thanks.
Artysystem administrator
Top Expert 2007

Commented:
Hi.
The same should work for virtual user, but instead of 'user.username' use 'user.username@domain.com'
Artysystem administrator
Top Expert 2007

Commented:
Also don't forget to add user to saslpasswd:

saslpasswd2 -u domain.com username

Author

Commented:
My problems started with the web interface for Open-Exchange that is not working anymore. when i connect with cyrus or any other user is says "Could not start session". there i had defined all these virtual addresses. when i go in cyradm i cannot find any of them to manage the users in the distribution list. do you have any idea why the session cannot start? i did multiple restarts and even tried to manually to stop and start many services.
 
Artysystem administrator
Top Expert 2007

Commented:
There are many editions and installation types of OpenXchange. Even different service packs behalves differently while handling user sessions. That's are probably Java WEB sessions, nothing common with Cyrus.

Probably you have upgraded OX to the newer SP and something went wrong. Restart wont help, probably you should clean session cache in MySQL (don't ask me how, I don't know). Probably it's time to go to commercial support of OX.

Author

Commented:
It's a pretty old installation of the OX. it just happened all o a sudden,i didn't do any updates. It runs PostgreSql.
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