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Microsoft SeaPort Search Enhancement encountered a problem

Posted on 2009-07-06
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Getting the error Microsoft SeaPort Search Enhancement encountered a problem and wants you to report it.....
Internet Explorer would open but could not connect to the internet.  Reset browser, no change.

Had the Microsoft Internet Explorer Version 8 ready for install.  This install did not change the error but did allowed for internet access.

Suspected malware and ran malwarebytes. Removed 48 files.  Still getting the "seaport encountered a problem" error after reboot.

I disabled the SeaPort service per this website instructions:
http://www.consumingexperience.com/2008/12/microsoft-seaport-search-enhancement.html

Now does not do Windows updates.

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Question by:sgt_best
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by:SysExpert
ID: 24794937
see

http://www.experts-exchange.com/Networking/Misc/Q_20991493.html

also WSUS server should give better control

I hope this helps !
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SysExpert earned 500 total points
ID: 24794999
Whoops, please ignore previous comment.

nobus List :
i suggest running ALL these :
      Spybot :        http://www.download.com/3000-8022-10122137.html
http://housecall.trendmicro.com/                                                               online scan for trojans
http://www.malwarebytes.org/mbam.php                         MBAM
http://www.trendsecure.com/portal/en-US/tools/security_tools/hijackthis                                  download
http://www.hijackthis.de/index.php?langselect=english                                check the log


malware - Leetutor list
Have you tried running virus scans and spyware scans  This could be a problem with viruses/trojans/spyware or other malware. Some free online virus scanners:

http://housecall.antivirus.com 

http://www.pcpitstop.com/antivirus/default.asp

http://www.pandasoftware.com/activescan/com/activescan_principal.htm

Also try these free programs to rid your system of spyware, trojans, and other malware:

http://download.com.com/3000-2144-10194058.html?tag=lst-0-1
Spybot - Search & Destroy

http://download.com.com/3000-2094-10045910.html?legacy=cnet
LavaSoft Ad-aware  

I use BOTH of the above programs on my 3 Windows systems; what one program misses, the other catches.  Also make sure to download the most up-to-date data before you run the programs.

Another very good freeware program for ridding yourself of spyware is this:

http://www.superantispyware.com/
SuperAntiSpyware

You might also try this free program (HijackThis) -- install it in its own folder, don't download to your Desktop:

http://www.trendsecure.com/portal/en-US/tools/security_tools/hijackthis


HijackThis is a tool that is for advanced users, because it lists all the installed browser add-on and startup items, allowing you to inspect them and then optionally remove any ones you select.  You must be careful in choosing what to remove, although the program can create a backup of your original settings.  But put a check mark to fix any home page or search page setting that HijackThis detects which you have not entered yourself.  The program has an option to download online updates of the hijack data.

You should first post the log at this site:  

http://www.hijackthis.de/index.php?langselect=english

and it will be automatically analyzed for you (after you click on the button labeled "Analyze" near the bottom of the page), telling you which entries (called "Nasty") should be fixed.  You will also be told if you have any items that are "Possibly Nasty", or "Unnecessary", or "Unknown". If you don't know what to do about these, you might find something on the module name by doing a Google search of the internet.

If you have any questions about what it is asking you to fix that you would like the E-E experts to comment on, then do this:  right above the Analyze button you will see this message: "The following analyses has been stored temporarily", and there will be a link where the analysis file will be saved (for a period of three days). Click on it and then copy the link of that page from the address bar of your browser and paste it here, and experts can check it for you.  (Please DON'T post the entire log itself in your question.)

In case you would like to learn more yourself how to use HijackThis, here are a couple of urls:

http://www.tomcoyote.org/hjt/
HijackThis Quick Start


http://www.spywareinfo.com/~merijn/htlogtutorial.html
HijackThis log tutorial

I hope this helps !
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Author Comment

by:sgt_best
ID: 24853575
Here is the Hijack This Log File.
hijackthis.log
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LVL 63

Expert Comment

by:SysExpert
ID: 24853827
It seems you have a couple of nasties.

paste the log into

http://www.hijackthis.de


and then disable the things you don't want.

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Author Comment

by:sgt_best
ID: 24854432
Malwarebytes runs without finding anything.
Also installed and ran Spybot.
http://housecall.antivirus.com does not run

ran http://www.pcpitstop.com/antivirus/default.asp and removed selected.....

still wading though the long list of antivirus software recommended to run before moving on..

Outlook has a message in the outbox and the program crashes if it gets to the "send & receive"

Still can't windows update...browser window closes and reopens in an endless cycle.

removed all of the nasty files except for this one...don't know where it is.
Unknown
      O20 - AppInit_DLLs: ms32clod.dll
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Author Closing Comment

by:sgt_best
ID: 31600331
There were so many things to throw at it.  Malwarebytes found several things but the same symptoms remained.  Spybot found a couple more.
Posting the Hijack This log allowed me to turn off a couple more but the Trend Micro seemed to remove whatever was causing the Windows Update to crash.  The Outlook issue was solved by disconnecting the PC from the network and then deleting the corrupted mail out of the outbox.
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