Go Premium for a chance to win a PS4. Enter to Win

x
?
Solved

Identify the source of a burned CD-R or DVD-R

Posted on 2009-07-06
7
Medium Priority
?
425 Views
Last Modified: 2013-11-06
Is there a way to identify the recording application used or any other information about a burned CD-R or DVD-R? I received a DVD-R from a client with corrupted files on it and they say we supplied it to them that way. As it was tested before we mailed it, I suspect the client may have sent me back a copy of the original.
0
Comment
Question by:stumpey
  • 2
7 Comments
 
LVL 8

Accepted Solution

by:
Kavostylin earned 672 total points
ID: 24800397
Unfortunately this is not possible.

Generally if you are in the business of providing a service for a customer in terms of software or licensing etc etc. I would suggest in your instance to record the CD/DVD serial number which can be found on the inner RIM of the media.

KAVO
0
 
LVL 70

Assisted Solution

by:garycase
garycase earned 1328 total points
ID: 24800460
Each disc has a unique signature ID which you can find with utilities such as Roxio's Disc & Device Utility,  Nero InfoTool, PlexTools, etc.      This doesn't help after-the-fact (such as in this case) ==> but if you recorded the ID's from discs you were sending out and maintained a record of them you could confirm whether or not you received the same disc when you get returns.

0
 
LVL 70

Assisted Solution

by:garycase
garycase earned 1328 total points
ID: 25602447
stumpey  ==> Any follow-up questions on this?   Here's an example of what I was noting r.e. the Roxio Disk & Device Utility display  (as I noted above, several other utilities will show this ID as well).

Note that the ID is written when you write the disk -- and is unique to that specific disk.    While it's not helpful for this particular case, if you simply noted the signature for each disk you ship you would have a record of exactly which disks you shipped, and could tell if a return was indeed one that you had provided.    Depending on your volume, this may, however, be a very time consuming additional step -- only you can assess whether it's worth the time to document the discs at this level.


Roxio-Disk-ID-Display.jpg
0
 
LVL 13

Expert Comment

by:compfixer101
ID: 34367601
This question has been classified as abandoned and is being closed as part of the Cleanup Program.  See my comment at the end of the question for more details.
0

Featured Post

WatchGuard Case Study: NCR

With business operations for thousands of customers largely depending on the internal systems they support, NCR can’t afford to waste time or money on security products that are anything less than exceptional. That’s why they chose WatchGuard.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

I use more than 1 computer in my office for various reasons. Multiple keyboards and mice take up more than just extra space, they make working a little more complicated. Using one mouse and keyboard for all of my computers makes life easier. This co…
This article shows how to use a free utility called 'Parkdale' to easily test the performance and benchmark any Hard Drive(s) installed in your computer. We also look at RAM Disks and their speed comparisons.
This video teaches viewers how to process images for a time-lapse video. Programs required: Adobe Lightroom, Adobe After Effects, Video Editing Program. In Adobe Lightroom: Import sequence image files into Adobe Lightroom: Develop settings of an I…
Despite its rising prevalence in the business world, "the cloud" is still misunderstood. Some companies still believe common misconceptions about lack of security in cloud solutions and many misuses of cloud storage options still occur every day. …
Suggested Courses

886 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question