Backup Exec "SBS - Advanced Open File Option" licensed but not installed

I have Symantec Backup Exec 11d for Windows Servers Small Business Server Suite.   When I look in Help/About .../License Information I see that "Advanced Open File Option" shows "Yes" under both Licensed and Installed.  However "SBS - Advanced Open File Option" shows "Yes" under Licensed but "No" under installed.    Does that mean I need to install the latter option?
kiwi_canuckAsked:
Who is Participating?
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

marine7275Commented:
Yes. You also need to reboot the server once AOFO has been installed to take effect.
0
kiwi_canuckAuthor Commented:
How?  Under Tools/License Keys and Installation  Advanced Open File Option appears installed and there is no "SBDS - Advanced Open File Option" to install.  Also, when I am setting up a job I see that the AOFO option is present so I was thinking that perhaps the way it is listed in the Licenses info is misleading.  Are "AOFO" and "SBS - AOFO" the same thing or two different things?
0
kiwi_canuckAuthor Commented:
oops - above "SBDS - Advanced Open File Option"  should be "SBS - Advanced Open File Option".
0
Ultimate Tool Kit for Technology Solution Provider

Broken down into practical pointers and step-by-step instructions, the IT Service Excellence Tool Kit delivers expert advice for technology solution providers. Get your free copy now.

marine7275Commented:
Same thing. By your comment above it sounds like it is installed if you can see the option present. Test it.
0
CitacompCommented:
The "SBS - Advanced Open File Option" is for remote servers.  Unless you have another server being protected by a remote agent you won't need this.  You already have AOFO installed to protect the SBS.
ScreenShot004.jpg
0

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
kiwi_canuckAuthor Commented:
Citacomp - ah, so they are different things.   Thanks for the picture which make it clear.  I don't have another server so I don't need that option for now.  Any idea how to install it when I do need it in the future?
0
CitacompCommented:
Unfortunately, I don't know for sure.  I would hope that it is installed automatically with the remote agent.  At least with current versions of BE, AOFO is included with the Remote Agent for Windows Systems.
0
kiwi_canuckAuthor Commented:
That picture made it really clear.  Thanks everyone for helping.
Regards,
Cliff
0
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Storage Software

From novice to tech pro — start learning today.

Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.