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Backup Exec "SBS - Advanced Open File Option" licensed but not installed

Posted on 2009-07-06
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Last Modified: 2013-12-01
I have Symantec Backup Exec 11d for Windows Servers Small Business Server Suite.   When I look in Help/About .../License Information I see that "Advanced Open File Option" shows "Yes" under both Licensed and Installed.  However "SBS - Advanced Open File Option" shows "Yes" under Licensed but "No" under installed.    Does that mean I need to install the latter option?
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Question by:kiwi_canuck
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LVL 13

Expert Comment

by:marine7275
ID: 24789416
Yes. You also need to reboot the server once AOFO has been installed to take effect.
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Author Comment

by:kiwi_canuck
ID: 24789649
How?  Under Tools/License Keys and Installation  Advanced Open File Option appears installed and there is no "SBDS - Advanced Open File Option" to install.  Also, when I am setting up a job I see that the AOFO option is present so I was thinking that perhaps the way it is listed in the Licenses info is misleading.  Are "AOFO" and "SBS - AOFO" the same thing or two different things?
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Author Comment

by:kiwi_canuck
ID: 24789659
oops - above "SBDS - Advanced Open File Option"  should be "SBS - Advanced Open File Option".
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LVL 13

Expert Comment

by:marine7275
ID: 24789675
Same thing. By your comment above it sounds like it is installed if you can see the option present. Test it.
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Accepted Solution

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Citacomp earned 200 total points
ID: 24789873
The "SBS - Advanced Open File Option" is for remote servers.  Unless you have another server being protected by a remote agent you won't need this.  You already have AOFO installed to protect the SBS.
ScreenShot004.jpg
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Author Comment

by:kiwi_canuck
ID: 24790002
Citacomp - ah, so they are different things.   Thanks for the picture which make it clear.  I don't have another server so I don't need that option for now.  Any idea how to install it when I do need it in the future?
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LVL 6

Expert Comment

by:Citacomp
ID: 24790163
Unfortunately, I don't know for sure.  I would hope that it is installed automatically with the remote agent.  At least with current versions of BE, AOFO is included with the Remote Agent for Windows Systems.
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Author Closing Comment

by:kiwi_canuck
ID: 31600357
That picture made it really clear.  Thanks everyone for helping.
Regards,
Cliff
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