• Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 1944
  • Last Modified:

Backup Exec "SBS - Advanced Open File Option" licensed but not installed

I have Symantec Backup Exec 11d for Windows Servers Small Business Server Suite.   When I look in Help/About .../License Information I see that "Advanced Open File Option" shows "Yes" under both Licensed and Installed.  However "SBS - Advanced Open File Option" shows "Yes" under Licensed but "No" under installed.    Does that mean I need to install the latter option?
0
kiwi_canuck
Asked:
kiwi_canuck
  • 4
  • 2
  • 2
1 Solution
 
marine7275Commented:
Yes. You also need to reboot the server once AOFO has been installed to take effect.
0
 
kiwi_canuckAuthor Commented:
How?  Under Tools/License Keys and Installation  Advanced Open File Option appears installed and there is no "SBDS - Advanced Open File Option" to install.  Also, when I am setting up a job I see that the AOFO option is present so I was thinking that perhaps the way it is listed in the Licenses info is misleading.  Are "AOFO" and "SBS - AOFO" the same thing or two different things?
0
 
kiwi_canuckAuthor Commented:
oops - above "SBDS - Advanced Open File Option"  should be "SBS - Advanced Open File Option".
0
The new generation of project management tools

With monday.com’s project management tool, you can see what everyone on your team is working in a single glance. Its intuitive dashboards are customizable, so you can create systems that work for you.

 
marine7275Commented:
Same thing. By your comment above it sounds like it is installed if you can see the option present. Test it.
0
 
CitacompCommented:
The "SBS - Advanced Open File Option" is for remote servers.  Unless you have another server being protected by a remote agent you won't need this.  You already have AOFO installed to protect the SBS.
ScreenShot004.jpg
0
 
kiwi_canuckAuthor Commented:
Citacomp - ah, so they are different things.   Thanks for the picture which make it clear.  I don't have another server so I don't need that option for now.  Any idea how to install it when I do need it in the future?
0
 
CitacompCommented:
Unfortunately, I don't know for sure.  I would hope that it is installed automatically with the remote agent.  At least with current versions of BE, AOFO is included with the Remote Agent for Windows Systems.
0
 
kiwi_canuckAuthor Commented:
That picture made it really clear.  Thanks everyone for helping.
Regards,
Cliff
0

Featured Post

Never miss a deadline with monday.com

The revolutionary project management tool is here!   Plan visually with a single glance and make sure your projects get done.

  • 4
  • 2
  • 2
Tackle projects and never again get stuck behind a technical roadblock.
Join Now