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Problems backing up a Linux server with Backup Exec 9.1

Posted on 2009-07-06
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Last Modified: 2013-12-15
I'm running Backup Exec 9.1 and it has the Unix agent which sees the Linux server I want to back up.  I'm told from the server owner what username and password I should be using, but I keep getting authentication failures.  I've configured the logon under logon accounts.  What is the syntac for the username?  Maybe that is my problem.  Is it like Windows servers where the username is: server\username?
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Question by:Strict_Machine
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5 Comments
 
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Expert Comment

by:Ron Malmstead
ID: 24789296
My logon account in BE shows "root@servername"....
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Expert Comment

by:Ron Malmstead
ID: 24789308
have you checked your "agent.cfg" file on the linux server ?
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Author Comment

by:Strict_Machine
ID: 24789331
I was told the agent.cfg file was correct by the server owner.  It mentions the backup server, and on the backup server I can see the files to select them.  I was not told however to use root, but a username that was configured by the server owner/admin.
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Ron Malmstead earned 250 total points
ID: 24789382
...right.

I'm using root on mine... so whatever he gave you ... try   thatusername@yourservername

If you look in that file, agent.cfg,  it should have that information.

You should see something like this...

name YOURSERVERNAME
password YOURPASSWORD
export / as YOURUSERNAME [write_protected [password YOURPASSWORD] [include_remote]
tell 192.168.6.1 #/this would be your BE IP address
interval 30
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