outlook 2003 connect to remote exchange server 'for 'public folders'


i've a problem with Outlook 2003 on exchange 2003 Server (clustered)

I have a local server and lot of remote servers in the exchange organisation.

The first one in the organisation, and major one is connected by VPN to my site, but this VPN is very busy and often too busy...

Often, users have problem using outlook 2003 with ballon says it can't connect to remote server....

if i launch Outlook with RPCDIAG i can see that it's connection for public folders is for the remote server....  not the local one...

In exchange, all is configured in my mailbox  store to use my local public folders as associated public folder

the root (hierarchy) of public folders in the organisation is on the remote server

How can i force my users not to connect to remote server until the need of open a remote public folder ?

any idea ?

Who is Participating?
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

Have you replicated all of the public folders to the local server? That includes the system folders.
Outlook will only connect to a remote server if the folder that it wants is not on the local server.

ingeticAuthor Commented:
first Connection to the remote server is at the launch of outlook (as seen with rpcdiag) , without opening any public folder

No, i haven't replicas locally of 20 GB remote Public folders, and 98% of my users don't use / don't need  remote public folders
ingeticAuthor Commented:
when debugging Exchange logs for public folders,
only found lot of :

Type de l'événement :      Avertissement
Source de l'événement :      MSExchangeIS Public Store
Catégorie de l'événement :      Contrôle d'accès
ID de l'événement :      1030
Date :            07/07/2009
Heure :            11:09:54
Utilisateur :      N/A
Ordinateur :      XXXXX
Description :
xxx.domain.com n'a pas réussi une opération sur le dossier /O=MYORG/OU=PREMIER GROUPE D'ADMINISTRATION/CN=RECIPIENTS/CN=OAB VERSION 42078749046C81212868C739366FAD9720036BD dans la base de données "SG1\Publique-2" car l'utilisateur n'avait pas les droits d'accès suivants :

'Delete' 'Read Property' 'Write Property' 'Create Message' 'View Item' 'Create Subfolder' 'Write Security Descriptor' 'Write Owner' 'Read Security Descriptor' 'Contact'

but microsoft seems to say thius warning  can be safely ignored....
Determine the Perfect Price for Your IT Services

Do you wonder if your IT business is truly profitable or if you should raise your prices? Learn how to calculate your overhead burden with our free interactive tool and use it to determine the right price for your IT services. Download your free eBook now!

If you haven't replicated the public folders then that is why the machines are connecting to remote sites. Outlook 2003 cannot exist without public folders.

At the bare minimum you should replicate the system folders OAB, schedule plus free/busy and e forms to all servers in the Exchange Org.

ingeticAuthor Commented:
system public folders are replicated,

but not users public folders.

My problem is that outlook connect only to remote server at oulook login,
not local one
While you don't have the public folders replicated to the local server, the behaviour cannot be controlled.

Make sure that mailbox store has the local server set for the default public folders. But this problem occurs if user is accessing other folders which is not replicated to your local server PF store (User might have added it in public folder favorites). Disallowing the public folder referrals will stop this but you need to add the PF replicas for the folder which users need to access else use wont have access even if he/she has permission. Remember this will be an added administration overhead.
Also check whether the user outlook is connecting to any remote GC instead of local GC.
ingeticAuthor Commented:
i don't agree wir MESTHA,

outlook not need to connect to remote servers until you need remote public folder

in my case, outlook connect tio remoite server for public folders at opeing ...

For Subsun,
local public folde at mailbox store , and for all user at opening, not only for users with favorites, or ....

Outlook is connecting to local DC/GC

Check your Offline Address Book and Schedule+ Free Busy folders have replica on local PF store.
Did you check by disabling pf Referrals?
ingeticAuthor Commented:
i 'll check tomorrow disabling referals
ingeticAuthor Commented:
Problem solved....

Problem was in replication of System public folder EForms,

I delete local replica, recreate it...and all is OK  now

Thanks's to all for helping me with this issue.

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today

From novice to tech pro — start learning today.