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dylanarcher

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Problem restoring Sharepoint services 3.0 subsite using Backup Exec 12 and Sharepoint agent

One of our clients has mistakenly deleted a Sharepoint Service 3.0 subsite.  They have Backup Exec 12 which is using the Sharepoint agent to backup the site collection.

I tried restoring the subsite by selecting it in the server farm part of the selection list, checked the Sharepoint specific restore settings and ran the restore job.  Each time I attempt the restore job it completes with 100% successful and claims to have restored 2.8GB of data but when I try and access the subsite I get a 404 error and the subsite isn't listed in the site settings, so it doesn't look like it has been restored.

I have had a good search through Symantec's knowledge base, but can't figure out what is going wrong.

Thanks for reading this question.
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Wadski
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Are you doing this:

Stop the sharepoint services
Restore
Start Sharepoint services


http://support.microsoft.com/kb/943605
You can not restore a subsite (web), but an entire site-collection.
... unless you're making use of STSADM commands import/export
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dylanarcher

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Wadski, thanks, I will give that a try.

Andrei, Symantec's documentation for Backup Exec 12 says that it can restore individual sites, document lists, documents, etc.. which I thought was the whole point.  I know that it the agent could only restore a whole site collection in 10d.

If there is no other answer I plan to restore the whole site collection to a different server and use stsadm to export the subsite and then import it to the live one.
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GreatGerm
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You shouldn't have needed to do that while running BE12.  Also, if you have to do a major recovery again in the future and the standard BE12 restore isn't working, you should be able to just use a new web app to restore the site collection to rather than having to install and patch a new server.