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Corrupt Quicken 2009 File?

Posted on 2009-07-07
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Last Modified: 2013-12-11
My boss uses Quicken 2009 on our terminal server.  All of his files open fine except for one, which stopped working "about a week ago."  I checked the file size for the file in question and it's over 1GB.  I have shadow copies turned on and I went back about a week and found a file that's 13MB.  I've copied it over from the shadow copy and tried opening it.  The problem is when I try to open it, it takes forever and eventually hangs up.  Meanwhile, the file size grows exponentially while the file is trying to open.

I've tried validating the shadow copy using the Quicken Validate File Option, and it validated fine, but it still has the same problems. Any suggestions?
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Question by:netadminjill
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9 Comments
 
LVL 8

Expert Comment

by:dericstone
ID: 24833679
Have you upgraded to the latest version of Quicken? They now offer R6 for Quicken 2009.
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LVL 18

Expert Comment

by:centerv
ID: 25630578
Make that R8
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LVL 18

Expert Comment

by:centerv
ID: 25630596
An easy way to upgrade,  Download QB 09 from their website  and install.
Your previous version install numbers will come up, enter them and go forth.
You'll be upgraded  to the latest for your vrs.
Cheers
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LVL 8

Expert Comment

by:dericstone
ID: 25631255
The question was about Quicken 2009, not QuickBooks. And Quicken is at R6.

netadminjill, did you solve your problem? It's been 3 months...
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LVL 18

Expert Comment

by:centerv
ID: 25633363
I'll take the whipping with the wet noodle for my late night frolicking!
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LVL 1

Author Comment

by:netadminjill
ID: 25662618
I'm still having this problem but I haven't had a chance to work on it lately.  I'll try the above suggestion and post back the results.
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LVL 30

Expert Comment

by:Irwin Santos
ID: 25687565
I'm having the same problem and I'm troubleshooting it right now.  should I come up with a solution, I'll post it here for points.
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LVL 30

Expert Comment

by:Irwin Santos
ID: 25687614
@netadminjill

I found this link;
http://www.glasslaundry.com/notes/?p=153

I've set my clock to 12/31/08 and I was able to open my file.  So I'm giong to go through the recipe and see if I can fix the data.

The good thing is that the file can now open where it was stuck and growing.

Aloha,
irwinpks
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LVL 30

Accepted Solution

by:
Irwin Santos earned 2000 total points
ID: 25687840
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