We recently changed our Domain Administrator password. Now when users try to search the Corporate Directory on their Cisco IP Phones, they get the error message:
"XML Error : Parse Error"
I'm sure this has to do with the password change, and I've found that I need to use the Cisco CallManager Password Changer (CCMPWDChanger) to update the Cisco Phone system with this new password. When I run this tool, the first screen asks for the Administrator Password. When I put in the new Domain Administrator Password, I get the message:
"The Administrator Password entered doesn't match with the password of currently configured Administrator."
If I put in the old Domain Administrator Password, I get the message:
All the other boxes on this first screen are not editable and the information in them is all correct.
Finally figured it out. Had to reinstall the Cisco Customer Directory Configuration Plugin for Cisco CallManager following the directions used here http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/dir_plugin/plug411.html
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