Symantec Backup Exec 12.5 can't access Windows Server 2008 AD to backup
Posted on 2009-07-07
We're using Symantec Backup Exec 12.5 on a Windows Server 2008.
I'm having problems with accessing a new Windows Server 2008 AD (WS08AD from now on) through the backup server. I'm using a domain account (sbackup) user for backups which until now had no problems with access rights. I pushed the agent with success using the same account on the WS08AD.
The problem is when I try to create a new backup job and create the backup selection list I get "Can't log on to ... Access Denied" error and get prompted with a credentials screen.
I can access WS08AD's main drive and all its contents through the backup server and the backup account using a UNC path. I also added the domain account used as a local administrator and backup operator on the WS08AD.
The services on the backup server start using the sbackup domain account and I made sure Backup Remote agent on the WS08AD is started.
All workstations and other servers in the company (including a Windows Server 2003 AD) have no problems with the same configuration.