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Open CRM pages into the same window

Posted on 2009-07-07
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Last Modified: 2012-08-14
Is it possible to open all the pages of the CRM in only one window??  it's tricky for users to have hundreds of windows opened,  they confused them....
I think the brwosing it's 'clear' hidden or closing windows when you open a new one.
Thanks.
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Question by:chonichon
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by:Aftab_Khateeb
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I dont think its possible in CRM 4.0. The best advice i give is to make use to IFrames and related entities displayed for easy reference. Or the other way would be to make use of reports or drill down approach which would help them to make use of single window but more information available and could be made graphical too.
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by:srinivasraorajulalpudi
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Hi
  I agree with the above solution. we can do that for the custom pages deployed in the iis underneath isv folder or crm folder and view them using a reference in sitemap area. It might not possible for crm web pages.
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by:chonichon
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Sorry, but I don't understand...
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by:broadspin
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The CRM application is written to open new windows. There may be ways to minimize the impact of this on your users but short of having Microsoft rewrite the page logic within CRM there is no easy fix.
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Aftab_Khateeb earned 500 total points
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Hi Chonchin,

CRM has been designed to open mutliple windows. Unfortunately, this behavior could not be changed by customization of CRM i.e. opening all the pages in one window (as per your request). The best ways would be

1) IFrames- if you are new to this term, you could refer to these articles below to get an idea of them
https://community.dynamics.com/blogs/crmjimwang/comments/28066.aspx
http://www.crm4.ws/2008/12/using-iframes-in-entity-forms.html

2) CRM makes use to Reports  - SQL Reporting services Reports which are already embedded in CRM, it could also be used to generate reports to related records. If the users just want to read the data then these reports would help users to not make use of much window swapping.

Hope this helps
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