We help IT Professionals succeed at work.

Can't open embedded objects (word files) in Excel 2003 when generated in Excel 2007

Medium Priority
1,401 Views
Last Modified: 2012-06-27
We have a few users at my work who have been experiencing this problem.

They use Office 2003 and receive a document from someone using Office 2007. They HAVE downloaded the compatibility pack and are able to open the 07 documents fine, IE: a word doc opens fine.

However an excel spreadsheet that has an embedded object, such as a Word document does NOT open. Well the Spreadsheet itself opens up, then you see the word doc icon and clicking on it, it pops up with a message box saying "covert file" and gives options for converting it to a different format, rich text, html, works, etc. Whatever the user clicks on the document comes up as scrambled unreadable gibberish. If you choose to cancel the 'convert file' window you get the message 'cannot open source application'.

Does anyone have any ideas?

Thanks!
Comment
Watch Question

Manager, Document Services Center
Top Expert 2004
Commented:
Unlock this solution and get a sample of our free trial.
(No credit card required)
UNLOCK SOLUTION

Author

Commented:
Yeah I think you may be right. I was unaware the compatibility pack wouldn't work for things like this. Thanks so much for your time!

Author

Commented:
I think you may be correct that this is just the same problem referenced. Thanks a lot for taking the time to dig that up for me!! I guess we will just have to buy some 07 licenses.
Joanne M. OrzechManager, Document Services Center
Top Expert 2004

Commented:
:)  So very pleased I was able to help you!  Thank you very much MikeC7.

Joanne Orzech
MS Word MVP
EE Zone Advisor
Unlock the solution to this question.
Thanks for using Experts Exchange.

Please provide your email to receive a sample view!

*This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

OR

Please enter a first name

Please enter a last name

8+ characters (letters, numbers, and a symbol)

By clicking, you agree to the Terms of Use and Privacy Policy.