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i am receiving email on my OWA but not on my Entourage

jaffan72
jaffan72 asked
on
Medium Priority
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Last Modified: 2012-05-07
Hello All,

Here is my issue,  my manager uses Entourage to check his emails. He also has an I phone configured with our exchange server and he checks his email there too. The problem is he is not getting some emails on entourage, he gets those emails on his I phone and OWA but not on Entourage. he can still send a receive emails from his entourage.

I have a windows server 2008 with exchange 2007 running on it.

what could be the problem??
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Britt ThompsonSr. Systems Engineer
Top Expert 2009

Commented:
I've been using Entourage for years and have had this problem off and on when using Exchange. It appears to be a common issue and there are a few workarounds but no definitive solution that I've been able to locate. Or, there's always a chance it's a single corrupt email causing the problem...I've seen this before as well. Check the thread below for a few workarounds.

Somebody else may have an actual solution but I've been using the suggestion in the article below by moving the emails within OWA to strip the problem header.

http://www.macwindows.com/entourage.html#121907d
Commented:
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