i am receiving email on my OWA but not on my Entourage

Hello All,

Here is my issue,  my manager uses Entourage to check his emails. He also has an I phone configured with our exchange server and he checks his email there too. The problem is he is not getting some emails on entourage, he gets those emails on his I phone and OWA but not on Entourage. he can still send a receive emails from his entourage.

I have a windows server 2008 with exchange 2007 running on it.

what could be the problem??
jaffan72Asked:
Who is Participating?
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

Britt ThompsonSr. Systems EngineerCommented:
I've been using Entourage for years and have had this problem off and on when using Exchange. It appears to be a common issue and there are a few workarounds but no definitive solution that I've been able to locate. Or, there's always a chance it's a single corrupt email causing the problem...I've seen this before as well. Check the thread below for a few workarounds.

Somebody else may have an actual solution but I've been using the suggestion in the article below by moving the emails within OWA to strip the problem header.

http://www.macwindows.com/entourage.html#121907d
0
jaffan72Author Commented:
Hello there,
Its really hard to belive this but the reason the some emails are missed by Entourage is because the subject of these emails contains the + sign.
 
read this link below
http://blogs.technet.com/amir/archive/2008/08/06/e-mail-download-issue-in-entourage-with-exchange-2007-on-windows-2008.aspx 
0

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Exchange

From novice to tech pro — start learning today.