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Problem with Connecting to new Exchange Account

sanderrob
sanderrob asked
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Medium Priority
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Last Modified: 2012-05-07
I recently setup a user in our Exchange 2003 environment.  This user logs onto his PC on our local domain (domain.local), and then his exchange accounts is an external one (domain.com).

When on his PC, when I go to configure the exchange profile I receive the following error.

**********
This action cannot be completed.  The name cannot be matched to a name in the address list.
**********

I can setup this profile on other machines, without trouble.

The user's domain account has the same group membership as other users who are working properly.  The user in question is able to access OWA, but I cannot setup his Outlook to work properly.

I thought it might be a DNS issue at first, so I changed the DNS servers that the machine was using to external ones that I use sometimes but this made no difference.
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I have tried removing the system from the local domain, but that made no difference.  We tried formatting, and reinstalling everything, with no luck.

I have logged onto this machine with other user profiles, with no change in success.

I also tried to add other exchange profiles onto this machine, and that does not work either.
Alan HardistyCo-Owner
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Commented:
This is a fun one...lol

I tried a new NIC, no luck.
I tried rolling the system back to XP Pro SP3, no luck.
I ran sfc.exe /scannow & did an office repair, no luck.

Time to replace the unit I guess...lol
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