Solved

Office 2007 installation fails on Windows 7 RC with error 1935

Posted on 2009-07-07
5
4,138 Views
Last Modified: 2012-06-22
I have happily installed Office 2007 on Windows 7 RC on both my laptop and PC and endeavouring to free my friend from the dreaded Vista, did a clean install of W7 RC on his Dell 1545 laptop, but when I try and install Office 2007 I get error 1935.

Any ideas please!!
0
Comment
Question by:chrisfixit
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
5 Comments
 
LVL 66

Expert Comment

by:johnb6767
ID: 24796847
Error message when you try to install a 2007 Office program: "Error 1935. An error occurred during the installation of assembly component"
http://support.microsoft.com/kb/926804
Have you seen this?
0
 
LVL 66

Expert Comment

by:johnb6767
ID: 24796862
Any additional corresponding errors in the event logs, around the same time frame? Is this a downloaded version, or from the DVD?
0
 
LVL 6

Accepted Solution

by:
Makaveli213 earned 500 total points
ID: 24800326
While this is not the preferred method to install i have done this a few times and it has worked for me.

Open Computer.  Right click on the DVD drive that contains the Office 2007 disk.  There get to the setup.exe file.  Right click on it and select the Troubleshoot Compatibility option.

This will bring up the Troubleshoot Compatibility Manager.  Have it run through its process.  It will suggest you use XP SP2 mode to install most likely.  Run the setup using those settings.

It should go through and complete the setup.  The programs will run perfectly fine, it is just a update done or some software installed that prevents Office from installing by just running the setup normally.

The only conclusion i have come up with is that Windows 7 comes with .NET Framework 3.5 already installed and there is no way to install .NET 2.0 or lower which most of the results on Microsoft say to do.  I think it might have something to do with installing the .NET Framework 3.5 SP1 that causes this issue.  Running in Compatibility mode should fix it.

Again not the preferred method it has worked for me on several occasions.
0
 
LVL 1

Author Comment

by:chrisfixit
ID: 24800556
Thanks but the problem seems to have been the DVD drive itself.. copied the DVD contents to the HDD and installed from that fiolder OK... I now have a problem with the DVD drive.. related question coming up..
0
 

Expert Comment

by:RobWebb
ID: 25710639
ok, I've have the same problem but when I right click on the installation icon and click 'troubleshoot compatability' I get the error messge: 'an unexpected error has occured. The troubleshooting wizard cannot continue'

Clicked on the View Error details and that shows the following:
Package ID:      PCWDiagnostic
Path:                 C:\windows\diagnostics\PCW
Error code:      0x80131700
User:               Robster-PC\Robster
Context:           Restricted.

I cannot believe Microsoft has trouble installing it's own products!!
 
0

Featured Post

Transaction Monitoring Vs. Real User Monitoring

Synthetic Transaction Monitoring Vs. Real User Monitoring: When To Use Each Approach? In this article, we will discuss two major monitoring approaches: Synthetic Transaction and Real User Monitoring.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

This article helps those who get the 0xc004d307 error when trying to rearm (reset the license) Office 2013 in a Virtual Desktop Infrastructure (VDI) and/or those trying to prep the master image for Microsoft Key Management (KMS) activation. (i.e.- C…
Outlook for dependable use in a very small business   This article is about using the Outlook application (part of Microsoft Office) in a very small business, or for homeowners where dependability and reliability are critical requirements. This …
The viewer will learn how to successfully download and install the SARDU utility on Windows 7, without downloading adware.
The viewer will learn how to  create a slide that will launch other presentations in Microsoft PowerPoint. In the finished slide, each item launches a new PowerPoint presentation and when each is finished it automatically comes back to this slide: …

695 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question