Solved

Terminal Server 2008 only logs in Administrator account.

Posted on 2009-07-07
6
918 Views
Last Modified: 2013-11-21
I have a 2008 Terminal Server, all was working fine. Now the only account that logs in is the administrator account, the other accounts get stuck at "Preparing Desktop"
 The only errors I have in Event Viewer are the following, I looked up the errors and the causes of the erros

Event ID 1004
The terminal server cannot issue a client license.  It was unable to issue the license due to a changed (mismatched) client license, insufficient memory, or an internal error. Further details for this problem may have been reported at the client's computer.

I can find the license server, and everything is setup correctly, I'm not sure whats going on...

0
Comment
Question by:TJacoberger1
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
6 Comments
 
LVL 8

Expert Comment

by:Point-In-Cyberspace
ID: 24796838
Do you have enough CALs AND terminal CALs ?

0
 

Author Comment

by:TJacoberger1
ID: 24796878
Yes, I thought it was that at first too. So I logged out the 2 users that tried to login, restarted the server. It still did the same thing...
0
 
LVL 20

Expert Comment

by:EndureKona
ID: 24798182
This is usually due to the terminal server cannot issue a client license.

I would hard set the TS server to look at the license server even if the TS server is the license server itself.

Open Group Policy:

Start -->  Run --> gpedit.msc
Navigated to: Computer Config -->  Administrative Templates --> Windows Components -->  Terminal Services --> TS Licensing

Enable and set Use the specified Terminal Services license Servers  (for the server I usually point to IP)  and
Set the Terminal Services licsense mode.

Let me know how this works.

0
Office 365 Training for Admins - 7 Day Trial

Learn how to provision tenants, synchronize on-premise Active Directory, implement Single Sign-On, customize Office deployment, and protect your organization with eDiscovery and DLP policies.  Only from Platform Scholar.

 
LVL 20

Expert Comment

by:EndureKona
ID: 24798196
Correction:

Navigated to: Computer Config -->  Administrative Templates --> Windows Components -->  Terminal Services --> Terminal Server --> Licensing

0
 

Accepted Solution

by:
TJacoberger1 earned 0 total points
ID: 24805546
ok, the error went away.. The users still aren't able to login, I'm getting this now..

The Desktop Window Manager was unable to start because a composited theme is not in use.

I've researched the error and it states that its the enabling of Aero, I disabled it. The users still not able to login. Does Aero enable itself with every user that logs into the TS server? If so how can I disable it in Local Group Policy, I wasnt successful in finding anything on the web.

I also have this error coming up as well, I'm not sure if it prohibit the accounts from logging on..

Event ID 1530

Windows detected your registry file is still in use by other applications or services. The file will be unloaded now. The applications or services that hold your registry file may not function properly afterwards.  

 DETAIL -
 1 user registry handles leaked from \Registry\User\S-1-5-21-4207028954-3462353344-3279739462-500:
Process 328 (\Device\HarddiskVolume3\Windows\System32\svchost.exe) has opened key \REGISTRY\USER\S-1-5-21-4207028954-3462353344-3279739462-500\Printers\DevModePerUser
0
 
LVL 1

Expert Comment

by:rdare23
ID: 24984453
You might try UPHClean but I am not sure it works with 2008 yet.  I use it for xp and server 03 when the users get errors.  You might also make sure the user groups have been added to remote access group locally.
0

Featured Post

Office 365 Training for IT Pros

Learn how to provision tenants, synchronize on-premise Active Directory, implement Single Sign-On, customize Office deployment, and protect your organization with eDiscovery and DLP policies.  Only from Platform Scholar.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

OfficeMate Freezes on login or does not load after login credentials are input.
For anyone that has accidentally used newSID with Server 2008 R2 (like I did) and hasn't been able to get the server running again because you were unlucky (as I was) and had no backups - I was able to get things working by doing a Registry Hive rec…
This tutorial will walk an individual through the steps necessary to enable the VMware\Hyper-V licensed feature of Backup Exec 2012. In addition, how to add a VMware server and configure a backup job. The first step is to acquire the necessary licen…
This tutorial will walk an individual through the process of transferring the five major, necessary Active Directory Roles, commonly referred to as the FSMO roles to another domain controller. Log onto the new domain controller with a user account t…

695 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question