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Terminal Server 2008 only logs in Administrator account.

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Last Modified: 2013-11-21
I have a 2008 Terminal Server, all was working fine. Now the only account that logs in is the administrator account, the other accounts get stuck at "Preparing Desktop"
 The only errors I have in Event Viewer are the following, I looked up the errors and the causes of the erros

Event ID 1004
The terminal server cannot issue a client license.  It was unable to issue the license due to a changed (mismatched) client license, insufficient memory, or an internal error. Further details for this problem may have been reported at the client's computer.

I can find the license server, and everything is setup correctly, I'm not sure whats going on...

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Do you have enough CALs AND terminal CALs ?

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Commented:
Yes, I thought it was that at first too. So I logged out the 2 users that tried to login, restarted the server. It still did the same thing...
Rick FeeMessaging Engineer - Disaster Recovery Engineer
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Commented:
This is usually due to the terminal server cannot issue a client license.

I would hard set the TS server to look at the license server even if the TS server is the license server itself.

Open Group Policy:

Start -->  Run --> gpedit.msc
Navigated to: Computer Config -->  Administrative Templates --> Windows Components -->  Terminal Services --> TS Licensing

Enable and set Use the specified Terminal Services license Servers  (for the server I usually point to IP)  and
Set the Terminal Services licsense mode.

Let me know how this works.

Rick FeeMessaging Engineer - Disaster Recovery Engineer
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Commented:
Correction:

Navigated to: Computer Config -->  Administrative Templates --> Windows Components -->  Terminal Services --> Terminal Server --> Licensing

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Commented:
You might try UPHClean but I am not sure it works with 2008 yet.  I use it for xp and server 03 when the users get errors.  You might also make sure the user groups have been added to remote access group locally.
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