Want to win a PS4? Go Premium and enter to win our High-Tech Treats giveaway. Enter to Win

x
?
Solved

Internet Explorer and FireFIox Browser stays in memory after Exiting

Posted on 2009-07-07
11
Medium Priority
?
706 Views
Last Modified: 2013-11-16
I have a very peculiar situation that started about a week and half ago.

When I open Internet Explorer I see in Task Manager 2 iexplorer.exe.  However, when opening Firefox, onle one firefox.exe is present.

But when I exit any of them or both of them, they both stay in my Task Manager and consumes all the PC resources.

The versions are:

Internet Explorer: 8.0.6001.18702 / 128-bit
FireFox: 3.0.11

What can cause this and how can we resolve it?
0
Comment
Question by:rayluvs
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 6
  • 5
11 Comments
 
LVL 10

Expert Comment

by:Datedman
ID: 24797395
Might want to try disabling all add-ons for IE, if the IE problem goes away then add them back one at a time.
0
 

Author Comment

by:rayluvs
ID: 24797650
how do i disable them
0
 
LVL 10

Expert Comment

by:Datedman
ID: 24797671
I'm using 7 atm but should be close or same:
Tools menu/Internet Options
Programs tab
Manage add-ons button
Make sure you note somewhere what you change
Usually you'll find some unsigned add-on, or Yahoo Toolbar which has killed many systems...
0
Q2 2017 - Latest Malware & Internet Attacks

WatchGuard’s Threat Lab is a group of dedicated threat researchers committed to helping you stay ahead of the bad guys by providing in-depth analysis of the top security threats to your network.  Check out our latest Quarterly Internet Security Report!

 

Author Comment

by:rayluvs
ID: 24797957
didn't work.
0
 
LVL 10

Expert Comment

by:Datedman
ID: 24797989
Try running (with start/run) http://www.google.com then close browser.  Google has no flash or anything...if you have the problem after that I'm guessing it could be a virus.  What antivirus are you using?
0
 

Author Comment

by:rayluvs
ID: 24802428
It opens explorer, and still creates various iexplorer.exe in task manager.

What would be the next step?
0
 

Author Comment

by:rayluvs
ID: 24802463
Just as a reminder, this is happening with Firefox also.  When loaded, it stays in Task Manager and both, I have to 'End Process'

I was thinking of uninstalling Firefox (which is easy), but when I went to try it with Internet Explorer, there is no install.  

How can I uninstall or downgrade my Internet Explorer?

Thanx
0
 
LVL 10

Expert Comment

by:Datedman
ID: 24803536
What antivirus are you running?

Try www.superantispyware.com and www.malwarebytes.com install free versions, update, scan.
0
 

Author Comment

by:rayluvs
ID: 24803839
I downloaded Spy-Bot Search & Destroy and Lavasoft Ad-Aware

Are these same or better than www.superantispyware.com and www.malwarebytes.com?

Also, if you have the info, how can I uninstall or downgrade my Internet Explorer?
0
 
LVL 10

Accepted Solution

by:
Datedman earned 1500 total points
ID: 24803924
Try the two I recommended please, they are immensely better.

Uninstalling IE is a pain and if you have the problem in IE and FF the problem probably won't go away just by reinstalling them.
0
 

Author Comment

by:rayluvs
ID: 24807408
We'll do.

Thanx
0

Featured Post

Industry Leaders: We Want Your Opinion!

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Preface There are many applications where some computing systems need have their system clocks running synchronized within a small margin and eventually need to be in sync with the global time. There are different solutions for this, i.e. the W3…
This article investigates the question of whether a computer can really be cleaned once it has been infected, and what the best ways of cleaning a computer might be (in this author's opinion).
This Micro Tutorial will demonstrate how to add subdomains to your content reports. This can be very importing in having a site with multiple subdomains.
How to create a custom search shortcut to site-search Experts Exchange using Google in the Firefox browser. This eliminates the need to type out site:experts-exchange.com whenever you want to search the site. Launch your Bookmark Menu: Press 'Ctrl +…

609 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question