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outlook express could not be started because another instance of it is still running on your computer

Posted on 2009-07-07
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Last Modified: 2012-05-07
Server 2003 Service Pack 1

If I click on OE I get the message that I put in the title..it goes on to say that I need to log off windows and restart OE.  If problem persists, save your work, and then restart your computer.


reboots do not seem to clear up this issue.  OE is being used on this server as it is acting as a mailer for an Auto run queue to deliver reports.

Any ideas?  Service Pack 2 maybe?  

Thanks


BG
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Question by:BlueGoose
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Expert Comment

by:renazonse
ID: 24797299
Do you see msimn.exe running in the process viewer? If so, you can force quit it so you can launch it.

Is there another user logged on to the server at the same time? IE a console session and you're logged in remotely?

Check the users tab in the Task manager to verify nobody else is logged in
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Author Comment

by:BlueGoose
ID: 24797427
I do see the msimn.exe when the window is open that tells me the error message...I end the process and the window closes.....I go to open OE up again and same issue with same error message

Nope..only one user logged in locally with a local admin account

Would Service Pack 2 be of help here?
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Accepted Solution

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BlueGoose earned 0 total points
ID: 24803826
Installed SP2 and the issue went away...
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