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Installing a Thawte Certificate on a Citrix Access Gateway v4.5.2 Standard Edition

mrbodjagles asked
Medium Priority
Last Modified: 2012-08-14
Hello, I have a Citrix Access Gateway that I am trying to install a Thawte SSL cert on.
I have purchased the Certificate from Thwate, I can't figure out how the heck to install it.
I should say I can't remember how to install it, as I did this 3 years ago.
Do I also need to create a .csr from the CAG also, or do I just install the Thawte cert?
If so, how?

Can someone provide some step by step instructions?
Thank you
Watch Question


The cert from Thawte is not a .crt file, it is just a txt file.
What do I need to do to create a .crt file from the txt file Thawte send me?
It can't be as easy as changing the file extension.
Daniel BorgerSenior Citrix Engineer- CCEE

yes, you can rename it and follow the steps in the link provided.
ParanormasticCryptographic Engineer

9/10 times it is just as easy as renaming the file extension, actually.  If it starts with ----begin certificate--- and ends with ---end certificate---- then it is in base64 / PEM format and can be safely renamed to .crt.  If it is a bunch of garbled text and non-text characters and lots of boxes, it is probably in DER format - again many times you can safely rename it.  If this does not work then we can look into official conversion scripts.


Okay, I am completly confused, so I hope someone with Citrix Access Gateway experience can chime in, if you haven't already.
I purchased this SSL cert through Thawte.  Do I also need to create a csr from the CAG?
Is a csr also a certificate?
Please let me know.    





I renamed the certificate that Thawate sent me to a .crt file, I then tried to upload it from the CAG admin tool.  Unfortunately it failed!
Any other suggestions?
Any help would be most appreciated!
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