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MGCP Registration Problems with Cisco 3725 and CCM6.1

Posted on 2009-07-07
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Last Modified: 2012-05-07
I have some problems in registering my MGCP gateway into the cisco call manager . I have read a similar post here:
https://secure.experts-exchange.com/index.jsp?srid=7K/3ChQoB4Ji73zJZyYcTQ%3D%3D&redirectURL=/Networking/Telecommunications/IP_Telephony/VoIP/Q_23131537.html&rsid=20#a20804803
but it was not useful in my case.
Show part of running config of My MGCP gateway:
HQ#show running-config
Building configuration...

Current configuration : 1757 bytes
!
version 12.4
service config
service timestamps debug datetime msec
service timestamps log datetime msec
no service password-encryption
!
hostname HQ
ip domain name site1.com
ip host ccm-sdk 172.16.1.5
!
interface FastEthernet1/0
 ip address 172.16.1.2 255.255.255.0
 duplex auto
 speed auto
ccm-manager mgcp
ccm-manager music-on-hold
ccm-manager config server 172.16.1.5
ccm-manager config
!
mgcp
mgcp call-agent 172.16.1.5 2427 service-type mgcp version 1.0
mgcp dtmf-relay voip codec all mode out-of-band
mgcp rtp unreachable timeout 1000 action notify
mgcp modem passthrough voip mode nse
mgcp package-capability rtp-package
mgcp package-capability sst-package
mgcp package-capability pre-package
no mgcp package-capability fxr-package
no mgcp timer receive-rtcp
mgcp sdp simple
mgcp fax t38 inhibit
no mgcp explicit hookstate
mgcp rtp payload-type g726r16 static
!
mgcp profile default
!
Also I have thses outputs:
HQ#show ccm-manager
MGCP Domain Name: HQ.site1.com
Priority        Status                   Host
============================================================
Primary         Registering with CM      172.16.1.5
First Backup    None
Second Backup   None

Current active Call Manager:    None
Backhaul/Redundant link port:   2428
Failover Interval:              30 seconds
Keepalive Interval:             15 seconds
Last keepalive sent:            23:59:59 UTC Feb 28 2002 (elapsed time: 01:41:32)
Last MGCP traffic time:         01:41:04 UTC Mar 1 2002 (elapsed time: 00:00:27)
Last failover time:             None
Last switchback time:           None
Switchback mode:                Graceful
MGCP Fallback mode:             Not Selected
Last MGCP Fallback start time:  None
Last MGCP Fallback end time:    None
MGCP Download Tones:            Disabled
TFTP retry count to shut Ports: 2

Unfortunately this process is in registering mode and doesn't change. These are the debug ccm messages:
*Mar  1 01:42:04.075: cmapp_mgr_process_ev_active_host_failed: Active host 0 (172.16.1.5) failed
*Mar  1 01:42:04.075: cmapp_mgr_check_hostlist: Active host is 0 (172.16.1.5)
*Mar  1 01:42:04.075: cmapp_try_fallback(set_to_mode=ON)
*Mar  1 01:42:04.079: cmapp_shut_backhaul: backhaul link shutdown is not configured
*Mar  1 01:42:04.079: cmapp_try_fallback: fallback is not configured
Also, I attached my add gateway in ccm6 page here...I don't understand what is the problem...
ccm6.bmp
0
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Question by:alihashemi
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4 Comments
 

Author Comment

by:alihashemi
ID: 24799413
I finally solved the problem and still did not get any response from here!!!
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Accepted Solution

by:
alihashemi earned 0 total points
ID: 24800832
I just removed configurations about domain name and used HQ(my router name) in the CCM gateway list and problem was solved.
0
 

Expert Comment

by:is-madar
ID: 25599644
I had the same probelm .
Could you please explain more?
0
 

Expert Comment

by:MagicChunk
ID: 36586094
We were getting a trap every minute to our NMS system:

sysUpTime=141 days 21 hours 46 minutes 4.41 seconds
snmpTrapOID=CISCO-CCM-MIB:ccmMIBNotifications.4
ccmAlarmSeverity=error(4)
ccmGatewayName=*@CCM1.acme.com
ccmGatewayInetAddressType=1
ccmGatewayInetAddress=49.48.46.49
ccmGatewayFailCauseCode=50

We removed the "ip domain name acme.com" and then the router registered.
Thanks for your help alihashemi
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