Lenovo SL500 - reset/recover BIOS Supervisor Password

Posted on 2009-07-07
Last Modified: 2013-11-17
Hello Everybody,

Is there a way to recover or reset the BIOS Supervisor Password for a Lenovo SL500?

Question by:Slavyan
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Accepted Solution

☠ MASQ ☠ earned 500 total points
ID: 24797574
Not without IBM/Lenovo's help
The company takes data security very seriously which is why they are used by the corporate market. The passwords are in non-volatile RAM and can only be reset using the original passord or Lenovo's own tools which they will only allow with proof of ownership.

Author Comment

ID: 24797784

So if I prove my ownership, Lenovo will provide me with the tools to reset the password?

LVL 62

Expert Comment

by:☠ MASQ ☠
ID: 24797871
No, usually they'll take it from you and return it reset.  You won't get the tools just the reset. It's possible (and I am only guessing here) that they could do this remotely by calculating a hash key from your serial number and could give you that over the phone.  Check with your local office.
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Author Comment

ID: 24797966
Do you have an idea of the cost involved?
LVL 62

Expert Comment

by:☠ MASQ ☠
ID: 24798150
Haven't done this with Lenovo for sometime but last with Sony was about 25% the cost of the laptop!  You'll get a price.

Expert Comment

ID: 24960012
The solution has been provided.

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