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can mail merge send as a mail enabled publc folder

Posted on 2009-07-07
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Last Modified: 2013-11-30
User here is trying to do a mail merge, and send as an e-mail address that is in fact a mail enabled public folder, not an e-mail account.

We have tried using profiles within outlook but when attempting to associate that profile with that e-mail address, it asks us for credentials we don't have since it is not an actual e-mail account.

We have also gotten close by within outlook selecting actions, new mail using, microsoft word, and putting the e-mail address (GTA) in the from field which it accepts. Upon doing a test merge, the e-mail came from the user's account, not the GTA e-mail address we told it to.

Any help would be much appreciated. Thank you.
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Question by:crphd
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Expert Comment

by:grandebob
ID: 24798574
You need to give the user "Send As" permissions to that public folder.

You can use the Public Folder Managment tool to modify the "Send As" Permission. Then use the "From" Field to specify the public folders address.
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by:crphd
ID: 24798585
The user does have send as permissions, she can send to users individually from that e-mail address, its when she uses a mail merge that it doesnt want to work.
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Accepted Solution

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grandebob earned 500 total points
ID: 24798868
You could set up a second outlook profile and set up a pop3/smtp account that has that email address. As long as your exchange server will allow your local outlook client to use it as a relay server, you should be set.

It doesn't matter if it can receive messages, as long as the outbound works, you should be golden.
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Author Comment

by:crphd
ID: 24798894
That's a good idea, let me try this tomorrow and I will get back to you. Thank you.
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Author Closing Comment

by:crphd
ID: 31600824
It worked like a charm. Thank you so much.
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