charliebry
asked on
Alt Ctrl Delete will not work
i joined a win 2000 workstation to the domain, restarted the PC and it comes to the alt ctrl del screen and will not let me open the screen (its like the keyboard is dead). i have changed keyboards, i have rebooted into safe mode and get the same results. i have tried to reboot into setup (F2) and it by passes setup and goes to alt ctrl del screen with same results.
thanks,
charlieb
thanks,
charlieb
Can you RDP to it and log in?
ASKER
what do you mean RDP it?
Use remote desktop to connect to it.
Go to start then run, type mstsc, enter the PC IP or netbios name them see if you can connect.
This will rule out hardware as an issue.
If you can't connect let me know and I will tell you how to enable rdp remotly.
Go to start then run, type mstsc, enter the PC IP or netbios name them see if you can connect.
This will rule out hardware as an issue.
If you can't connect let me know and I will tell you how to enable rdp remotly.
ASKER
i can ping it but, i can't logon remotely. i have tried using the ip address.
When you say you can't log in remotly do you mean that RDP fails entirly or that it tries and you cannot Ctr-Alt-Del
If it is the former look at this to enable remote desktop.
http://oreilly.com/windows/archive/server-hacks-remote-desktop.html
If you can get remote desktop to work then we will know the PC is ok and can look at hardware issue.
If it is the former look at this to enable remote desktop.
http://oreilly.com/windows/archive/server-hacks-remote-desktop.html
If you can get remote desktop to work then we will know the PC is ok and can look at hardware issue.
ASKER
couldn't get remote desktop to work- it said it couldn't connect and needed to be enabled. it also said both computers needed to be running remote registry services.
ASKER CERTIFIED SOLUTION
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
ASKER
i can get to safe mode but i can't get to BIOS>
ASKER
when i get to safe mode regardless of what i select it goes to alt ctrl del screen even if i select command prompt. i have tried F2 and F12 and it by passes those selection. as i said before i was in process of joining domain network and had to restart to complete the proccess and that's when it happen.
is your keyboard USB or PS2
could be an issue with either port
could be an issue with either port
ASKER
this pc was used for Survellix cammeras, i call the company and found the keyboard keys had been disabled to prevent tampering. i had to reinstall software and it works now.
thanks you very much for your help!
charlieb
thanks you very much for your help!
charlieb