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Linksys Router with Verizon DSL

paulfarmer
paulfarmer asked
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Last Modified: 2013-12-14
I have a Linksys Wireless Router at the house that I want to use with my Verizon DSL.  With just the DSL modem hooked to the laptop, everything works just fine, but when I put the router in the mix, I lose internet connection.

I have put the modem in Bridge Mode and put the router to sign on via PPPoe; still no internet connection.  I have tried many other things, but I feel that I am missing something small. Any help would be greatly appreciated.

Thanks
-Paul
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Commented:
Do you get a valid IP from the modem (in the router config page?)

paulfarmerIT Directory

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Commented:
No.

-Paul
paulfarmerIT Directory

Author

Commented:
I do get an error that about not being able to connect PPPoe.
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Commented:
Hmm.. Well that brings us one step closer.  Are you sure your PPPoe settings are correct?  Can you log into the verizon modem and see what settings they have?
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Top Expert 2007

Commented:
1) I would reset the linksys Router

2) Use the wizard or set it up in PPPoe mode. Use NAT not Bridge which should be the default.

The Router should get a dynamic IP from the modem ( DHCP ), and then set up a local LAN subnet  ( 192.168.4.x) for internal use.

Set all machines to DHCP , and turn off any PPPoe software since the router is now handling that.


I hope this helps !
paulfarmerIT Directory

Author

Commented:
How do I check my PPPoe settings in the modem?
_

Commented:
You might need to clone the modem MAC address also

this one has basic steps:
https://www.experts-exchange.com/Hardware/Networking_Hardware/Routers/Q_21683098.html

This is for a Westell 6100 DSL modem, but should be close, with more detail:
http://www.dslreports.com/faq/9688

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Top Expert 2007

Commented:
1) If you have a PPPoe program on yor laptop, the settings should be there or, if your modem supports it automatically, you do not need  to worry, just set  up the router for DHCP standard for WAN, no PPPoe needed.

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Commented:
Attached you'll find the pictures of the settings that you have to fill out. Most DSL service providers have some sort of an authenticaiton method like username and password. As your provider what it is.
You must have installed some software on your laptop for it to connect to the internet. Try finding that out.
anyways take a look at the picture I attached

Linksys.jpg
Top Expert 2009

Commented:
http://www.dslreports.com/faq/13600
May be VC configuration issues
If you moved your modem to another jack to connect to the router, make sure your jack does not have the filter installed.  I know its a dumb comment, but it happens...
paulfarmerIT Directory

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Commented:
Wish I didn't have to do it this way, but it is the only thing that worked.
_

Commented:
Thank you much.   : )
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