We help IT Professionals succeed at work.

"Data on clipboard is damaged" error message returned after updates installed

CBoTj
CBoTj asked
on
805 Views
Last Modified: 2012-05-07
I have removed both updates, KB958437 and KB967699, and applied the Hotfix provided by Microsoft.  This fixed my problem of not being able to copy and paste data from Excel into Access.

On 6/22, three updates came through and I started immediately receiving this error again.  I looked at the descriptions and only Service Pack 2 had anything to do with Access and/or Excel.  Could this be my problem or is it one of the other updates?

Office 2007 The 2007 Microsoft Office Suite Service Pack 2 (SP2)
Windows XP Windows Malicious Software Removal Tool - June 2009 (KB890830)
Windows XP Update Rollup for ActiveX Killbits for Windows XP (KB969898)
Comment
Watch Question

President
CERTIFIED EXPERT
Commented:
Unlock this solution and get a sample of our free trial.
(No credit card required)
UNLOCK SOLUTION

Author

Commented:
Yes, I can paste if I close Excel and save the data on the clipboard.

It literally happened from one second to the next.  I was in the middle of pasting info from Excel, alt-tabbed to get the next set of data and when I tried to paste again, the error came back.  I double-checked my hotfix was installed, rebooted, nothing made it go away.

I'm on Windows XP Professional.  What other information can I give you that would help?
Luke ChungPresident
CERTIFIED EXPERT

Commented:
Does workaround number 2 work for you?

Author

Commented:
I don't know.  I only had a few records to paste into Access, so when closing Excel worked, I just used that.

I just tried opening your link to try #2 and it's not working for me today.  I'm getting a page cannot be displayed.  I'll try again in a bit and let you know.

Author

Commented:
Yes, workaround 2 works for me as well.
Luke ChungPresident
CERTIFIED EXPERT

Commented:
We've tested installations with SP2 and have not been able to replicate the problem.  Have you experienced this on another machine with SP2 installed?

Author

Commented:
Sorry for the late response - I just learned a coworker may be having the same problem.  I'll check her machine and get back to you.

Author

Commented:
I've switched to Win7.  I had to install the hot fix provided on Microsoft's site again and everything has worked since.
Unlock the solution to this question.
Thanks for using Experts Exchange.

Please provide your email to receive a sample view!

*This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

OR

Please enter a first name

Please enter a last name

8+ characters (letters, numbers, and a symbol)

By clicking, you agree to the Terms of Use and Privacy Policy.