Solved

Weird keyboard capitilisation issue

Posted on 2009-07-07
2
342 Views
Last Modified: 2013-12-09
Hi experts

Got a weird issue with a users keyboard, which I suspect is going to probably end up being a replacement keyboard but heres the scoop

a few days ago he noticed that his shift key wasn't capitalising keys but the caps lock key did.

not all keys, only certain ones like D and J (that he's reported anyway)
the shift key capitalises other letters
caps lock produces capital letters

its happening in word and outlook, however those a both MS Office 2007 products, so I don't know if there could be something more in that.

I told this guy i'd probably replace his keyboard in a few hours but if you can give me some idea for if its NOT the keyboard that would be excellent

The setup is a Wyse S10 client connecting to a Citrix presentation server in which nothing has changed and no other users have reported issues. There is also a KVM switch in place which is also going to be removed as a test.

Go go gadget experts!
0
Comment
Question by:Tim Palmer
2 Comments
 
LVL 91

Expert Comment

by:nobus
ID: 24802347
looks like some keys got stuck.
turn it over and tap it above an empty desk, to see what falls out.
it can also be some coke, or orange juice that is gluing the keytop down...
0
 
LVL 3

Accepted Solution

by:
Tim Palmer earned 0 total points
ID: 24802433
thanks nobus, it wasn't that because the keys worked individually

I replaced the keyboard and that resolved it.

0

Featured Post

Enabling OSINT in Activity Based Intelligence

Activity based intelligence (ABI) requires access to all available sources of data. Recorded Future allows analysts to observe structured data on the open, deep, and dark web.

Join & Write a Comment

To Enable Full Function of the Microsoft Office Keyboard (RT9450) in Vista 64 and Windows 7 These instructions worked for me using IntelliType v 6.1, but later versions of IntelliType might also work.  These suggestions work on Vista 64 bit, but …
It started not too long ago. It was at first annoying. My keystrokes seemed to be randomly generated, not the ones I typed on the keyboard. For some reason this only happened in certain applications (especially browsers such as IE11, Firefox and Chr…
Excel styles will make formatting consistent and let you apply and change formatting faster. In this tutorial, you'll learn how to use Excel's built-in styles, how to modify styles, and how to create your own. You'll also learn how to use your custo…
This demo shows you how to set up the containerized NetScaler CPX with NetScaler Management and Analytics System in a non-routable Mesos/Marathon environment for use with Micro-Services applications.

746 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

12 Experts available now in Live!

Get 1:1 Help Now