I'm trying to send a word doc by mail merge to email, to people in an access database. I go through the steps and everything seems fine. I click merge to email and choose the email field, add my subject etc. then click complete the merge. I get the hourglass and everything looks fine but the document never gets sent and I don't have any messages in our sent folder. I have even tried doing it just to myself. It still doesn't work. Am using office 2003. outlook 2003 is my default email. it is set to html. I can get the same document to work from my work computer using the same access database. It doesn't work from my laptop. Any ideas?