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Epson CX4800

Posted on 2009-07-07
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Last Modified: 2012-06-27
I have installed my Epson CX4800 onto Vista Home Premium 64bit (using 64-bit driver from epson).  However, the scanner function works but the printer will not work.  it says that it is install but that there is a communication error.
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Question by:mristok
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uucknaaa earned 350 total points
ID: 24800279
Hi

I'm just wondering if you got the latest version.  It looks fairly new, 4/29/9.  On the Microsoft site:

http://www.microsoft.com/windows/compatibility/Details.aspx?type=Hardware&p=Stylus%20CX4800%2020%2F19ppm%205760x1440dpi%20Print%2FCopy%2FScan%20USB%202.0&v=Epson&uid=C11C610001&pf=0&pi=8&c=Printers%20%26%20Scanners&sc=Multifunction&os=64-bit

it says it's compatible.

Here's the link to the Epson one I'm looking at:

http://www.epson.com/cgi-bin/Store/support/supDetail.jsp?BV_UseBVCookie=yes&oid=58606&prodoid=56291067&infoType=Downloads&platform=All

Just to make sure, do you have the Scanner Driver v3.04A.

Let me know and we'll sort out the error from there.
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by:mristok
ID: 24825386
uucknaaa,

thanks for the posting.  the epson driver eventually working with a little bit of work and a new usb cord.  it was strange to me that the cord would have an effect on the printing but not the scan capability of the unit.  But i did manage to get the printer and scanner up and working thank you.

mristok
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