Epson CX4800

I have installed my Epson CX4800 onto Vista Home Premium 64bit (using 64-bit driver from epson).  However, the scanner function works but the printer will not work.  it says that it is install but that there is a communication error.
mristokAsked:
Who is Participating?
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

uucknaaaCommented:
Hi

I'm just wondering if you got the latest version.  It looks fairly new, 4/29/9.  On the Microsoft site:

http://www.microsoft.com/windows/compatibility/Details.aspx?type=Hardware&p=Stylus%20CX4800%2020%2F19ppm%205760x1440dpi%20Print%2FCopy%2FScan%20USB%202.0&v=Epson&uid=C11C610001&pf=0&pi=8&c=Printers%20%26%20Scanners&sc=Multifunction&os=64-bit

it says it's compatible.

Here's the link to the Epson one I'm looking at:

http://www.epson.com/cgi-bin/Store/support/supDetail.jsp?BV_UseBVCookie=yes&oid=58606&prodoid=56291067&infoType=Downloads&platform=All

Just to make sure, do you have the Scanner Driver v3.04A.

Let me know and we'll sort out the error from there.
0

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
mristokAuthor Commented:
uucknaaa,

thanks for the posting.  the epson driver eventually working with a little bit of work and a new usb cord.  it was strange to me that the cord would have an effect on the printing but not the scan capability of the unit.  But i did manage to get the printer and scanner up and working thank you.

mristok
0
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Printers and Scanners

From novice to tech pro — start learning today.