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Can the motherboard be bad?

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Last Modified: 2012-08-14
Hard Drive has no operating system resulting in BSOD.

Tried reformating HD but BIOS does not recognize any HDD.
Hooked HD up to bench machine but HD not recognized.
Installed new HDD / not recognized
Reset Bios to default, both HDD not recognized
Safe mode and all options result in BSOD
Tried new cables / same bad results.
At this stage I am wondering if the Motherboard is bad but don't know how to check if it is.
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Dhiraj MuthaLevel D

Commented:
No the motherboard is alright. Only you have to change the BIOS settings.
I think that the bios will do the initial loading from disk. Also, I believe that when AHCI is enabled, the bios disables the normal IDE I/O ports and enables different ones.Since the bios knows how to read the disks with AHCI enabled, it gets the initial boot started, but if the driver is not set up properly in Windows, it will blue screen. Change BIOS settings to AHCI to Compatibility that should work fine.

Author

Commented:
It was originally enabled to ACHI but nothing worked so I tried different settings, I put it back on ACHI and the BSOD is still there.
Dhiraj MuthaLevel D

Commented:
No... i told you to remove AHCI option.... which is the model of the laptop you are using?

Author

Commented:
Sorry, I tried all modes but none resulted in any change also the Dell XPS 400 that I am experiencing difficulties with is a desk top...

Commented:
Have you tried chatting with Dell online?  I've had decent luck with that.  Might need to make a drivers disk for the hard drive and hit F6 to put it in during setup.  I think pspglb is likely right about AHCI however you may need drivers during install in any case.  

Are you using the CD provided by Dell to start install?

Author

Commented:
No I tried the UBCD which did not work and I tried Windows XP disk but no Hard Drive to format is recognized
if the mobo posts and there is nothing ominous, that would exclude the mobo.

you say you couldnt find the hdd on your bench machine either?

Author

Commented:
Yes
put the hdd back in the bench machine and boot it up

goto my computer >right click>manage>disk management. format it from there then return it to the dell and try again. check the jumpers on the hdd to make sure they are set for master if ide

Author

Commented:
Awesome idea, I closed up shop for the night but tomorrow I will try that first thing, thanks.
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Distinguished Expert 2019

Commented:
what disk is it?  sata or ide?  model ?
>>  BIOS does not recognize any HDD.   <<   if the disk is not seen in the bios, nothing else will see it

did you try other cables? is it correct powered?   does it spin up ?

on the bench PC, is it seen in the bios?  if not seen there too, you have a bad disk.

Commented:
I think its the AHCI too.. Turn it to ATA in the bios under Sata operations.

Commented:
What make/model HDD?

Author

Commented:
I hooked HDD to bench and selected manage, C drive is the only one available. HDD model number is SP2504C 250GB and it does spin.

Commented:
Sounds dead.

Author

Commented:
What sounds dead, the motherboard?

Commented:
Heck no, if neither machine sees the drive it's likely the DRIVE, no?
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Commented:
could you be so polite as to answer my questions ?

Author

Commented:
I am sorry nobus, I thought I was answering your questions. I evaluated the past messages and I am lost at this time. What question have I faild to ask, I would be eager to do so when you point it out to me,

regards,
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Distinguished Expert 2019

Commented:
i posted in ID:24802042Author:nobus
what disk is it?  sata or ide?  model ?
>>  BIOS does not recognize any HDD.   <<   if the disk is not seen in the bios, nothing else will see it

did you try other cables? is it correct powered?   does it spin up ?

on the bench PC, is it seen in the bios?  if not seen there too, you have a bad disk.

Author

Commented:
Sata, yes it spins I replaced the cables, hard drive, power supply
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Commented:
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hold on, this was established that the HD did not work in another bench machine and so it was decided the HD was dead and not the mobo.
if the machine does not identify the disc in another machine what would make you beilieve for a moment it is the original mobo?

if the mobo posts and there is nothing ominous, that would exclude the mobo.

you say you couldnt find the hdd on your bench machine either?


reply yes, it cannot be seen on bench maCHINE
my appologies for above post, i should have clicked for 'attention'
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Commented:
but he also posted that another disk was not seen either.
maybe bad mobo + bad disk ?
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Commented:
everything you decide is ok by me...
from 4 posts back and the last time the asker posted he said it was he had replaced the hard drive and cables after it was established that it was the fault of the hard drive and not the mobo as the drive did not work in either machine.
there was not further post, presumably because the new hard drive had fixed the problem.
\
which was why i had suggested testing the drive in the bench machine to check its integrity

i said "put the hdd back in the bench machine and boot it up
goto my computer >right click>manage>disk management. format it from there then return it to the dell and try again. check the jumpers on the hdd to make sure they are set for master if ide"

the asker replied "Awesome idea, I closed up shop for the night but tomorrow I will try that first thing, thanks."

the asker then said that the disc had not showed up in the bench machine.

the following expert posts all said "hard drive fault".

my posts were long before nobus had joined the thread.

my appologies nobus, my problem is not with your answers or interpretation of the askers replies, but if you go back a couple of posts the asker does not post again after saying that he had changed the hard drive, suggesting that the hard drive change had sorted the problem and NOT that he had changed them and it still didnt work.
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